Job Overview
We are seeking a dynamic and detail-oriented Medical Receptionist to join our healthcare team! In this vital role, you will be the first point of contact for patients, providing exceptional customer service while managing a variety of administrative and clinical support tasks. Your energetic approach and organizational skills will ensure smooth clinic operations, accurate record-keeping, and a welcoming environment for all patients. This position offers an exciting opportunity to contribute to quality patient care through efficient front desk management, appointment scheduling, and health information coordination.
Duties
- Greet patients warmly, verify insurance coverage, and assist with patient check-in and check-out processes using electronic health record (EHR) systems.
- Schedule appointments accurately utilizing medical scheduling software; coordinate with clinical staff to optimize daily patient flow.
- Process payments and perform medical collections in compliance with HIPAA regulations and health insurance guidelines.
- Handle multi-line phone systems with professional phone etiquette; respond promptly to patient inquiries and direct calls appropriately.
- Assist with billing procedures, including coding using CPT (Current Procedural Terminology), ICD-9/10 (International Classification of Diseases), and ICD coding for accurate claims submission.
Requirements
- Proven experience as a Medical Receptionist or in a similar medical office administrative role; clinic or dental office experience is highly preferred.
- Strong computer skills including proficiency in Microsoft Office Suite and familiarity with EMR/EHR systems
- Knowledge of health insurance processes including verification, billing, Medicare guidelines, and HIPAA compliance.
- Excellent customer service skills coupled with professional phone etiquette and effective communication abilities.
- Ability to handle sensitive information with discretion while adhering to clinical confidentiality policies.
- Bilingual abilities are a plus to serve diverse patient populations effectively.
- Strong organizational skills with attention to detail in documentation review, filing, and data entry tasks such as 10-key typing.
- Experience working in hospital or dental clinics is advantageous; familiarity with dental terminology and dental office management is a bonus.
Join our team where your enthusiasm fuels our mission to deliver outstanding patient care! We are committed to supporting your professional growth through ongoing training in medical coding, office management, and health information management practices. This paid position offers a vibrant work environment where your skills make a meaningful difference every day!
Pay: $8.50 - $13.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
