Key Account Manager – Americas
Based in either Portland, OR or Atlanta, GA
Love building relationships? Know how to spot an opportunity? Want to work across an international market?
This could be your next move.
TITAN Containers is growing, and we're looking for a Key Account Manager – Americas to take ownership of some of our key customer relationships across North and South America.
This isn't a role where you'll simply inherit a list of accounts and check in with customers once a quarter.
We want someone who will get under the skin of the customer's business, understand what they need now (and what they might need next) turning that knowledge into long-term commercial opportunities.
You'll work with customers across industries including pharmaceuticals, life sciences, food, logistics and cold chain, helping them find practical storage and temperature-controlled solutions, and because our customers operate across multiple locations, you'll have the opportunity to work across different markets, countries and cultures.
What will you actually be doing?
A little bit of everything you'd expect from a great Key Account Manager; and then some.
You'll:
- Own and develop a portfolio of strategic customers across the Americas.
- Build relationships with people who really matter to the customer's business; from procurement and supply chain through to senior decision-makers.
- Find out what your customers are planning and identify where TITAN can help.
- Look for opportunities to grow existing accounts, increase revenue and develop recurring business.
- Develop multi-site and multi-year opportunities.
- Prepare proposals, quotations and contracts.
- Lead commercial conversations and negotiate pricing and terms.
- Coordinate rental requirements, equipment availability, deliveries and collections with our operational teams.
- Bring in the right people from Operations, Logistics, Technical and Finance to make things happen.
- Deal with customer problems when they arise; and make sure they get resolved.
- Introduce customers to new TITAN products and solutions.
- Keep your CRM, pipeline and forecasts accurate.
- Attend customer meetings, exhibitions and industry events.
- Travel across North and South America when required.
In short, you'll own the relationship, find the opportunity and bring the right people together to deliver it.
What are we looking for?
We're not necessarily looking for someone who has spent their whole career in container rental.
We're looking for someone who knows how to manage important customers and grow a commercial relationship.
You might currently be a:
- Key Account Manager
- Strategic Account Manager
- National Account Manager
- Business Development Manager
- Account Director
- B2B Sales Manager
What matters is that you can demonstrate:
- A track record of successfully managing and growing B2B customer accounts.
- Strong commercial and negotiation skills.
- The ability to build genuine, trusted customer relationships.
- Confidence dealing with senior stakeholders.
- The ability to identify opportunities rather than simply wait for them.
- Good understanding of pricing, margin and commercial performance.
- Excellent communication and presentation skills.
- Strong organisation and attention to detail.
- Experience with CRM systems, pipelines and forecasting.
- The ability to work independently while bringing people together across a business.
- A willingness to travel across North and South America.
Industry experience? Great, but not essential.
Experience in container rental, logistics, cold chain, temperature-controlled storage, pharmaceuticals, life sciences or food would be a real advantage.
Knowledge of GDP/GxP or other regulated environments would also be beneficial.
Most importantly, we're looking for someone who is commercially curious, customer-focused and hungry to grow.
Why TITAN?
Because you'll have the opportunity to make this role your own.
You'll be working with strategic customers across a huge geographical area, developing relationships, travelling, finding opportunities and working with teams across an international business.
TITAN provides containerised storage and temperature-controlled solutions to customers around the world.
Our customers come to us because they have a problem that needs solving; and that's where you come in.
You won't just be selling a product. You'll be helping customers solve real storage and cold-chain challenges.
Could this be you?
If you're someone who enjoys building relationships, finding opportunities and turning good conversations into good business, we'd love to hear from you.
Apply today and tell us what you could bring to TITAN.
Benefits:
Application Question(s):
- Please confirm your salary expectations
Willingness to travel:
Work Location: Hybrid remote in Beaverton, OR 97008
