Job Summary
We are seeking a dynamic and detail-oriented Medical Receptionist to join our healthcare team! In this vital role, you will be the friendly face and organized voice of our clinic, ensuring smooth patient flow and efficient administrative operations. Your energetic approach and exceptional customer service skills will help create a welcoming environment for patients while managing essential front desk duties. You will handle appointment scheduling, patient check-ins, medical record management, and coordinate with clinical staff to support high-quality patient care. Your expertise in electronic health records (EHR) systems and medical billing will be instrumental in maintaining accurate documentation and compliance with healthcare regulations. If you thrive in a fast-paced setting and are passionate about healthcare support, this is the perfect opportunity to make a meaningful impact!
Duties
- Greet patients warmly, verify their information, and assist with check-in procedures using EHR systems
- Schedule appointments efficiently while managing calendar updates and patient flow to minimize wait times
- Collect and process payments, insurance information, and perform medical collections with accuracy
- Maintain and organize medical records in compliance with HIPAA regulations and clinic policies
- Answer multi-line phone systems with professional phone etiquette, directing calls appropriately and taking detailed messages
Qualifications
- Proven experience as a Medical Receptionist or in a similar medical administrative support role within clinics or healthcare settings
- Strong knowledge of EMR/EHR systems -familiarity with electronic health records management is essential
- Excellent computer skills including proficiency in Microsoft Office Suite for documentation review and office management tasks
- Understanding of health insurance processes, including medical billing, medical collection procedures, health insurance policies, and Medicare requirements
- Knowledge of medical terminology, CPT coding, ICD coding (ICD-9/10), and clinical confidentiality policies to ensure accurate documentation and compliance
- Exceptional customer service skills combined with strong phone communication
- Ability to multitask efficiently in a busy clinic environment while maintaining attention to detail
Join our team where your enthusiasm for healthcare support meets your dedication to exceptional patient service! We value energetic professionals who are committed to fostering a positive atmosphere while ensuring operational excellence. This paid position offers an opportunity to grow your career within a supportive healthcare environment dedicated to quality care delivery.
Pay: $17.00 - $22.00 per hour
Benefits:
Work Location: In person
