Job Overview
We are seeking a dynamic and organized Temporary Receptionist/Office Assistant to join our team! This energetic role is perfect for someone who enjoys engaging with people, and excels at multitasking. As the first point of contact for visitors and callers, you will play a vital role in ensuring smooth office operations and delivering exceptional customer service. This paid position offers an exciting opportunity to develop your administrative skills while supporting daily office functions.
Duties
- Greet visitors warmly and professionally, ensuring a positive first impression of the organization
- Answer multi-line phone systems promptly and courteously, directing calls efficiently using proper phone etiquette
- Manage incoming emails and text messages on our agency platform with attention to detail
- Maintain organized filing systems, both physical and digital, ensuring easy retrieval of documents
- Schedule and manage client appointments including sending out scheduling links, intake forms, and appointment reminders.
- Support office management tasks such as ordering supplies, maintaining inventory, and coordinating office maintenance- light office cleaning including kitchen, restroom and common areas
- Provide clerical support to clients as well as agents
- Handle basic customer support inquiries with professionalism and clarity, ensuring client communication is clear and helpful
Skills
- Strong organizational skills with the ability to prioritize tasks efficiently in a busy environment
- Excellent computer literacy including ability to learn new software and processes quickly. Experience with Apple is preferred.
- Previous receptionist, office assistant, customer service or medical front office experience is preferred
- Exceptional phone reception skills and phone etiquette
- Friendly, compassionate and genuinely enjoys helping people
- Proven ability to manage time effectively while handling multiple responsibilities simultaneously
- Attention to detail while maintaining data in our agency CRM
- Works well independently while also being a team member
- Ability to remain calm and positive during busy, stressful situations
- Enjoys working with seniors and has patience and empathy when assisting them
Why You'll Love Working With Us
- Friendly, supportive, all-female team environment
- Meaningful work helping seniors with their healthcare
- Monday–Thursday schedule ( 8am-4 pm) with evenings, holidays and Fridays off.
- Positive workplace where kindness, professionalism, and teamwork matter
- Opportunity to gain valuable experience in the insurance and healthcare industry
Pay: $20.00 per hour
Work Location: In person
