Front Desk Agent
Job Description:
As a Front Desk Agent, you will be responsible for the following duties:
- Greeting and checking in guests, answer phones, and direct calls to the proper person
- Checking out guests, collecting payment, and issuing receipts
- Entering guest information into the front desk system and maintaining records of guest information
- Entering new clients information into the front desk system and maintaining client records
- Responding to emergency situations in the hotel lobby or other areas as needed.
- Escorting guests to their rooms and assisting with key distribution.
- Providing excellent customer service at all times.
- Other duties as assigned.
Benefits: Full-time employees receive: Health Insurance, Vacation Time, Paid Holidays.
Portofino Condominium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- Employee assistance program
- Health insurance
- Paid time off
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- West Palm Beach, FL 33407 (Required)
Work Location: In person
