The Marriott Indianapolis is a 4-star hotel located in the upscale Keystone shopping area with gorgeous lake views and newly updated spaces and rooms. We have over 25,000 sq ft of beautiful meeting space and 315 beautifully appointed guest rooms.
BENEFITS OF WORKING WITH US:
- Competitive Pay
- Hotel Discounts at all Marriott Hotels
- Free Hotel Stays at over 45 Company Hotels
- Free Employee Lunches
- Great Health Benefits, 401K, and Paid Time Off
- Great Hotel Appreciation Programs
- Opportunity to Grow as the Company Grows
The Front Desk Agent will organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and distribute room keys. Process all guest requests and relay messages. Welcome and acknowledge all guests according to company standards, anticipate and address guest service needs, assist individuals with disabilities, and exceed all guest expectations.
Requirements:
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred.
- Excellent communication and interpersonal skills
- Ability to work flexible hours, including nights, weekends, and holidays.
- Proficient in Microsoft Office and hotel reservation software
- Ability to multitask and prioritize tasks effectively.
- Strong attention to detail and organizational skills
- Must be able to be on your feet for periods of time during shift.
- Must be able to work AM or PM shift depending on hotel needs.
Job Types: Full-time, Part-time
Pay: $14.00 - $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Work Location: In person
