NOW HIRING: OPENING GENERAL MANAGER – BRAND NEW HOTEL
Rock Hill, SC (Short drive from Charlotte, NC)
$60,000–$67,000 (DOE)
WoodSpring Suites | 122 Rooms | Extended Stay
Be the one who opens the doors. Literally.
We’re looking for a driven, hands-on General Manager to lead the opening of a brand-new WoodSpring Suites hotel, slated to debut as early as September. This is a rare opportunity to build a hotel from the ground up—hire your team, shape the culture, and set the standard from day one.
If you’ve ever wanted to say “I opened that hotel” — this is your moment.
Why This Role is Exciting
- Lead a brand-new hotel opening from pre-construction to grand opening
- Be involved early (start ~90 days prior to opening)
- Build and train your own team from scratch
- Make your mark on operations, culture, and guest experience
- Join a growing, supportive management company where your impact matters
- Opportunity for career growth as we continue to expand
What You’ll Be Doing (Pre-Opening & Beyond)
- Partner with construction teams to verify punch list completion and ensure the building is guest-ready
- Identify and help resolve any final issues before handoff
- Drive pre-opening sales efforts and build relationships in the community
- Represent the hotel at local events (Chamber, CVB, etc.)
- Recruit, hire, and train your full team
- Oversee setup and readiness of all departments prior to opening
- Launch the hotel with confidence and lead ongoing operations
About the Property
- 122-room WoodSpring Suites extended stay hotel
- All rooms feature in-suite kitchens
- Amenities include fitness center, guest laundry, vending, and coffee service
- Clean, efficient model with a focus on longer-term guests and operational simplicity
What We’re Looking For
- A motivated, hands-on leader who thrives in fast-paced environments
- Someone who is organized, proactive, and solutions-driven
- Passion for team building, community involvement, and guest service
- Prior hotel management experience preferred (extended stay a plus)
Perks
- Competitive salary ($60K–$67K DOE)
- Relocation-friendly – temporary on-site housing may be available for the right candidate
- Be part of something from the very beginning
- Work with a small but growing company that values its people
- 401k with matching
- Hotel discounts through Choice for employee and friends & family
- Quarterly bonus structure with $6k in potential extra earnings per year
- Health Insurance paid for by the company or bi-weekly stipend to help pay for your own plan
Official Job Description:
Job Overview:
The Hotel General Manager is the top executive responsible for managing the day-to-day operations of a hotel. The GM ensures the highest standards of service, profitability, and employee productivity are maintained. The role involves strategic planning, staff management, guest satisfaction, financial management, and maintaining the hotel's standards of excellence.
Key Responsibilities:
1. Operational Management:
○ Oversee the daily operations of the hotel, including front office, housekeeping,
maintenance, and other departments.
○ Ensure all operations are carried out in an appropriate, cost-effective way.
○ Improve operational management systems, processes, and best practices.
○ Ensure compliance with health and safety regulations and hotel policies.
2. Guest Experience:
○ Ensure guests have a positive experience by maintaining high-quality service
standards.
○ Handle guest complaints and resolve issues promptly and effectively.
○ Monitor and respond to guest feedback and implement improvements to enhance
guest satisfaction.
3. Financial Management:
○ Assist in the development and manage the hotel’s budget, ensuring profitability
and financial performance.
○ Monitor financial performance, including revenue, costs, and expenses.
○ Prepare and present financial reports to stakeholders.
○ Implement strategies to increase revenue and reduce costs.
4. Staff Management:
○ Recruit, train, and supervise hotel staff.
○ Set performance goals and conduct regular performance evaluations.
○ Foster a positive and productive work environment.
○ Ensure staff comply with company policies and procedures.
5. Sales and Marketing:
○ Develop and implement sales and marketing strategies to attract new guests and
retain existing ones.
○ Assist Area Director of Sales with activities to improve the financial performance
of the hotel, participate in Chamber of Commerce and CVB events to promote
the hotel and create visibility in your community.
○ Build and maintain relationships with corporate clients, travel agencies, and other
stakeholders.
6. Strategic Planning:
○ Develop long-term strategies for the hotel’s growth and success.
○ Conduct market analysis and stay updated with industry trends.
○ Identify new business opportunities and partnerships.
7. Maintenance and Facilities Management:
○ Ensure the hotel’s facilities and infrastructure are well-maintained and meet the
required standards.
○ Oversee preventative maintenance, renovation and refurbishment projects.
8. Compliance and Standards:
○ Ensure the hotel complies with all local, state, and federal regulations.
○ Maintain high standards of cleanliness, safety, and overall appearance of the
hotel.
○ Maintains and follows all hotel SOPs.
9. Other duties assigned by your Regional Director, Sales Director, Property
Management Company or Hotel Ownership: This description is not intended to be an
exhaustive list of all duties, but rather a general description of duties and responsibilities.
Reports to: Regional Director of Operations
Pay: $60,000.00 - $67,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Work Location: In person
