Responsibilities
- Process rental car reservations and paperwork including validating customer requirements.
- Ensure that rental car processes are in accordance with Federal, State and local regulations.
- Maintain a proficient understanding in the current rental car policies.
- Provide current information regarding services and fees
- Demonstrate excellent customer service to maintain a positive customer experience.
- Uphold the highest standards of internal safety, cleanliness, and customer service.
- Maintain rental fleet and monitor vehicle utilization.
- Monitor inventory and ensure timely restocking of supplies.
- Clean vehicles when returned to ensure customer satisfaction.
Requirements
- High School Diploma or Equivalent
- At least 18 years of age
- Must possess a valid and current driver’s license with good record
- Ability to operate all types of vehicles
- Excellent customer service and communication skills
- Ability to work in a fast-paced environment
- Must be willing and able to work weekends
EEOC Statement
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
