Responsible for the actual service and/or repair of vehicles assigned to them by service management or their designated representatives.
Essential Duties and Responsibilities
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Properly complete the service and/or repairs for which the technician is trained as assigned by management or their designated representative.
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Complete all work according to the applicable safety requirements and published procedures.
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Inspects vehicle fluid levels, replenishes as necessary.Checks tire pressure and adds air if needed.
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Properly use the special tools and equipment provided by the service department.
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Participate in and utilize (to the best of ones ability) technical training as assigned by management. Participates in manufacturer-sponsored training programs, schools, and events.
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Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
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Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
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Maintain the work space assigned in an organized and cleanly manner.
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Ensure that customer vehicles are returned to them as clean as they were prior to being serviced.
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Maintain personal grooming, hygiene and uniform standards according to departmental policy.
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Make every effort to achieve the production objectives set by management.
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Review the technical bulletins and other publications as assigned by management.
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Provide the administrative assistance necessary to complete warranty repair orders and other tasks assigned by management.
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Report to management any situation or condition that would jeopardize the safety, welfare, or integrity of the dealership, its customers or employees.
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Use shop supplies and materials in a practical and economical manner.
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Documents all work performed and recommended on the repair order.
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Constructively communicate with other dealership personnel as required to satisfy customer needs.
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Understands, keeps abreast of, and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
