Where Compassion Meets Growth—and Your Skills Truly Matter
At Fernandina Beach Animal Clinic, we’re a thriving, fast-growing 5-DVM practice with a team of about 30 passionate professionals committed to high-quality medicine, strong teamwork, and exceptional client care.
We’re looking for a motivated, hands-on Veterinary Assistant who thrives in a fast-paced environment and wants to grow their clinical and client care skills alongside an engaged, supportive team.
Why You’ll Love Working Here
- Engaged, Collaborative Team: Work alongside experienced doctors and technicians who enjoy teaching and supporting growth
- High-Quality Medicine: Be part of a hospital that prioritizes thorough, compassionate care
- Hands-On Learning: Gain experience in surgery, dentistry, radiology, and lab work
- Growth-Focused Environment: Ideal for someone looking to expand skills and advance in veterinary medicine
- Strong Culture: Team-oriented, supportive, and built on communication and respect
- Established & Growing: Loyal client base with continued hospital growth
Position Overview
The Veterinary Assistant is a vital member of our team, supporting doctors and technicians while ensuring a smooth and efficient flow of patients and clients throughout the hospital.
This is a full-time, on-site role. Schedules may vary and can include weekends, overtime, or on-call rotation as needed. This position requires standing for extended periods and occasional heavy lifting.
Key ResponsibilitiesPatient Care & Clinical Support
- Assist DVMs and technicians with appointments, treatments, surgery, and dental procedures
- Obtain patient histories and record accurate notes and charges during exams
- Safely handle and restrain pets (clients should not restrain patients)
- Obtain vital signs, including temperatures for medical cases
- Perform radiographs, monitor vitals, administer treatments, and run in-house lab work
- Prepare and dispense medications as directed
- Prepare discharge instructions and review with clients
- Prepare lab samples for transport to reference labs
Surgery, Dental & Treatment Area Support
- Assist technicians in obtaining lab samples while minimizing separation time between client and pet
- Clean, sterilize, and prepare surgical instruments and packs daily
- Ensure exam rooms, treatment, surgery, and dental areas are clean, stocked, and organized
- Support patient monitoring during procedures
Client Experience & Communication
- Greet clients professionally and maintain a calm, compassionate demeanor
- Accompany doctors in exam rooms to assist with workflow and communication
- Educate clients on preventive care, treatments, and hospital services
- Always ensure clients feel heard by asking: “Do you have any questions for me or the doctor?”
- Provide follow-up communication after visits or procedures
- Support emotional or grieving clients with empathy and professionalism
Administrative & Financial Support
- Schedule appointments and manage hospital flow
- Prepare estimates and invoices; review financials with clients
- Process payments and assist with financing options (CareCredit/ScratchPay)
- Enter charges accurately and maintain proper medical records
- Fill prescriptions in-house or coordinate with outside pharmacies
Team Support & Daily Operations
- Maintain a clean, professional hospital environment at all times
- Assist with callbacks, medication fills, and administrative tasks during downtime
- Support leadership with special projects as needed
- Follow all hospital protocols and compliance standards
- Arrive on time and contribute positively to a team-oriented culture
Qualifications: Knowledge, Skills & Abilities
Knowledge
- Experience delivering excellent customer service
- Basic to intermediate veterinary medical knowledge preferred
- Proficiency in English communication
- Comfortable with computers and typing
Skills
- Strong telephone and communication skills (written and verbal)
- Excellent interpersonal and client service skills
- Proficient in Microsoft Office, email, and (ideally) AVImark
- Strong organizational and multitasking abilities
- Accurate typing and data entry skills
- Comfortable handling financial transactions
Abilities
- Professional, courteous, and team-oriented
- Flexible and adaptable in a fast-paced environment
- Willingness to learn and grow
- Ability to remain calm under pressure
- Strong attention to detail and time management
- Works well independently and within a team
- Adheres to established protocols and procedures
- Self-starter with ability to work with minimal supervision
The Opportunity
This is more than a support role—it’s your chance to:
- Build hands-on clinical experience in a high-quality hospital
- Work closely with a collaborative, engaged team
- Grow your skills and career in veterinary medicine
- Make a real impact on patients, clients, and your team every day
If you’re ready to jump into a role where you’ll be challenged, supported, and valued- we’d love to connect.
Pay: $15.00 - $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Uniform allowance
- Vision insurance
Work Location: In person
