Job Overview
Washington Auto Parts is hiring an experienced Auto Parts Store General Manager to help lead a busy aftermarket and OEM auto parts operation.
This is not an entry-level position and it is not a training job. We are looking for someone who already has real auto parts knowledge, can sell over the phone and at the counter, can work quickly on a computer, and can help run the store day to day.
The right candidate must be fluent in English and Spanish. A large percentage of our customers speak Spanish, and part of the interview will be conducted in Spanish.
You must also have real automotive knowledge. Interviews will include questions about parts, fluids, fitment, vehicle systems, returns, and common customer situations. If you do not have actual auto parts experience, this will become clear quickly.
We run a fast-moving, high-volume operation. The right person is sharp, organized, computer-literate, dependable, and able to lead people while also selling and solving problems.
Compensation
$75,000–$90,000+ per year potential
Compensation includes:
- Guaranteed base salary: $60,000–$72,000 per year, depending on experience
- Performance-based commission: based on net sales and store performance
- Strong performers can earn additional weekly commission when sales targets are met
- Payroll is paid weekly
- Final commission structure will be discussed during the interview and finalized after the ramp-up period
This is a serious earning opportunity for someone who can actually sell parts, manage people, and keep a busy store operating correctly.
Schedule
- Monday–Friday: 8:00 AM–6:00 PM
- Saturday: 8:00 AM–4:00 PM
- Full-time position
- Overtime and schedule details will be discussed during the interview
What We Are Looking For
We need someone who can:
- Sell aftermarket and OEM auto parts accurately and quickly
- Handle a high-volume phone and counter sales environment
- Speak fluent Spanish and English
- Use computers quickly and efficiently
- Manage employees and hold people accountable
- Help coordinate dispatch, deliveries, returns, billing, and store flow
- Stay calm under pressure
- Solve problems without creating drama
- Protect the company from mistakes, unnecessary returns, poor dispatching, and bad habits
This job requires speed, accuracy, leadership, and real parts knowledge.
Required Qualifications
You must have:
- Real auto parts sales experience
- Strong automotive knowledge
- Fluent English and Spanish
- Fast computer skills
- Strong phone skills
- Ability to work in a high-volume environment
- Strong attendance and reliability
- Ability to manage employees and enforce standards
- Ability to handle pressure without losing focus
Preferred experience:
- Aftermarket auto parts store experience
- Wholesale auto parts experience
- OEM parts experience
- PartsWatch, Epicor, WHI, Nexpart, PartsTech, or similar catalog system experience
- Dispatch or delivery coordination experience
- Returns, credits, billing, and inventory control experience
- Prior management or assistant manager experience
Core ResponsibilitiesSales and Counter Operations
- Answer phones and handle walk-in customers
- Look up parts accurately by year, make, model, VIN, engine, and fitment details
- Price, quote, negotiate, and process orders
- Source parts quickly from vendors
- Maintain strong response time and fill rate
- Help keep the counter and showroom organized and sales-ready
- Handle customer issues professionally and quickly
Store Management
- Help run the store day to day
- Train, coach, and hold employees accountable
- Enforce company standards and procedures
- Assist with opening and closing procedures
- Keep the facility clean, safe, and organized
- Coordinate maintenance and repairs when needed
- Make sure the store operates efficiently, not casually
Returns and Inventory Control
- Sort and review returns
- Authorize credits properly
- Reduce unnecessary returns and mistakes
- Keep vendor returns moving
- Help control shrink, credits, and inventory accuracy
Shipping, Receiving, and Dispatch
- Oversee incoming and outgoing parts
- Verify order accuracy
- Work with dispatch to prioritize deliveries
- Make sure tickets are accurate and closed properly
- Help prevent missed parts, wrong parts, and delayed deliveries
Performance and Accountability
You will be expected to help improve:
- Sales
- Gross margin
- Fill rate
- Speed to quote
- Dispatch accuracy
- Return turnaround
- Customer retention
- Employee productivity
- Store organization
Clear performance targets will be discussed during the interview and ramp-up period.
Benefits and Workplace
We offer:
- Weekly payroll
- Paid sick leave according to New Jersey requirements
- Paid time off based on tenure
- Paid major holidays after 3 months
- W-2 employment
- Workers’ compensation coverage
- No off-the-clock work
- Updated facility with modern HVAC
- Clean bathrooms
- Coffee, water, and tea available
- Serious, respectful, safety-first workplace
We are a small, efficient company that competes with larger companies through speed, knowledge, discipline, and strong customer relationships.
Important Before Applying
Please apply only if you have real auto parts experience.
This position is not for someone with only general retail, warehouse, restaurant, or unrelated management experience. We need someone who understands parts, customers, phones, computers, pressure, and daily store operations.
Applicants should be prepared to discuss real auto parts situations during the interview.
Job Type: Full-time
Pay: $75,000.00 - $95,000.00 per year
Benefits:
- Employee discount
- Paid time off
People with a criminal record are encouraged to apply
Experience:
- auto parts: 10 years (Required)
- auto parts sales: 5 years (Required)
- Computer skills: 10 years (Preferred)
Language:
- spanish (Required)
- english (Required)
Ability to Commute:
- East Orange, NJ 07017 (Required)
Ability to Relocate:
- East Orange, NJ 07017: Relocate before starting work (Required)
Work Location: In person
