Automotive Sales Support Specialist

Firkins CDJR -
Bradenton, FL

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Job Details

Full-time
$20 - $30 an hour

Benefits

Paid training
Paid holidays
Health insurance
Dental insurance
Vision insurance
401(k) matching
Flexible schedule

Qualifications

Computer operation
Phone communication
Service scheduling
Greeting customers
Meeting scheduling
Client database systems
Hospitality industry experience
Initial Contact (sales skills)
Computer skills
CRM system proficiency
Telemarketing
Customer interaction during outreach
Communication skills
Sales follow-up
Entry level
Client interaction via phone calls

Full Job Description

Automotive Sales Support Specialist

Job Type:

Full-Time | On-Site
Automotive Dealership – Sales Support / Business Development Center (BDC)

Pay:

Hourly + Performance Bonuses

Get paid for scheduling appointments – not selling cars

Job Description:

We are hiring a motivated Automotive Sales Support Specialist to join our fast-paced dealership call center. This role is focused on responding to inbound and outbound leads, handling phone/text/email communication, and scheduling appointments for our sales team.

If you enjoy talking to people, working in a structured environment, and getting rewarded for performance without the pressure of closing deals, this role is for you.

What We’re Looking For

Strong phone presence and clear communication skills

Comfortable making and receiving a high volume of calls

Positive attitude, reliable work ethic, and coachability

Sales, call center, hospitality, or customer service experience preferred

Basic computer skills, CRM experience is a plus but not required

Automotive experience is a plus but not required

What You’ll Do:

Respond quickly to inbound leads (internet, phone, & chat)

Make outbound follow-up calls to customers who have shown interest

Schedule and confirm sales appointments for the sales team

Provide a friendly, professional first impression of the dealership

Work closely with sales managers and consultants to ensure smooth handoffs

Follow proven scripts and processes (with room for personality)

You are not responsible for closing sales or negotiating prices.
Your success is measured by appointments scheduled and shown.

Why This Role Is Different (and Better):

No cold calling from scratch — leads are provided

No pressure to close deals

Clear expectations and measurable goals

Paid for performance you control

Training provided — we teach you how to succeed

Stable schedule in a professional environment

This is an excellent role for:

Call center reps

Customer service professionals

Internet sales reps

Hospitality or retail associates

Anyone looking to enter the automotive industry without traditional sales pressure

Compensation & Benefits

Competitive hourly pay plus performance-based appointment bonuses

Paid training & Growth opportunities within sales, management, or marketing

Supportive leadership and structured processes in a fast-paced, team-oriented environment

Paid Vacation and Holidays

Great Benefits

Pre-Tax Matching 401K

Medical, Dental & Vision Insurance

Discounts on Products and Services

College assistance program available through Strayer University

Schedule

Full-time schedule

Nontraditional hours and flexible schedules available

Weekend and non-major Holiday availability may be required

About Firkins Automotive:

We are the Chrysler Jeep Dodge Ram Mitsubishi Dealership in Bradenton, Florida.

We are family owned and have been in business for over 70 years.
We are located just 10 minutes from award winning beaches!
Customer Service is our number one priority.
Our Service Department is currently expanding to better serve our community.

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