TECO-Westinghouse Motor Company is seeking a highly organized Renewal Parts Specialist to support our aftermarket and renewal parts operations. In this role, you'll coordinate customer orders from start to finish, work closely with cross-functional teams, and ensure all contractual requirements are met while delivering an exceptional customer experience.
If you enjoy managing projects, collaborating across departments, and working in a manufacturing environment, we'd love to hear from you.
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Manage renewal parts orders from receipt through shipment.
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Process customer orders following established company procedures.
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Gather and verify all information required to complete shop orders.
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Coordinate with Engineering, Production Planning, Quality, Accounting, and Sales to ensure timely order fulfillment.
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Review and process customer change requests, pricing updates, and delivery schedules.
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Monitor order status and communicate shipping dates and schedule changes to customers and Field Sales.
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Coordinate production reschedules and maintain accurate order documentation.
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Prepare all required shipping and contract documentation prior to shipment.
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Meet with customers, inspectors, and field representatives as needed.
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Maintain accurate shipping information and approvals.
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Support inventory and renewal parts documentation for TECO-Westinghouse motors.
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Assist in training new team members as the department grows.
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Participate in an on-call rotation outside normal business hours as required.
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Maintain compliance with company safety, quality, and ISO 9001 standards.
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Bachelor's degree preferred, or an equivalent combination of education and experience.
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0–2 years of experience in contracts administration, customer service, order management, operations, or a related business function.
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Experience in manufacturing, industrial equipment, or aftermarket parts is a plus.
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Strong organizational and time management skills.
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Excellent communication and customer service abilities.
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Ability to coordinate multiple projects and meet deadlines.
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Strong attention to detail and problem-solving skills.
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Proficiency with Microsoft Office applications.
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Experience with ERP systems such as SAP is preferred.
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Contract administration or order management experience.
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Knowledge of production scheduling and manufacturing processes.
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Ability to collaborate effectively with Engineering, Production, Finance, Quality, and Sales teams.
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Strong analytical and decision-making abilities.
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Self-motivated with the ability to work independently in a fast-paced environment.
At TECO-Westinghouse, you'll be part of a team that powers industries around the world through innovative electric motor solutions. We foster a collaborative culture focused on quality, continuous improvement, and professional growth. Your work will directly contribute to delivering exceptional service and long-term value to our customers.
If you're ready to build your career with a respected leader in industrial manufacturing, we'd love to hear from you.
Apply today and join the TECO-Westinghouse team!
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