about wagamama
from bowl to soul isn’t just how we serve food it’s how we show up for our people
at wagamama, every dish we make and every shift we work is guided by one belief: we can always be better today than we were yesterday. that’s kaizen in our heart
we’re a place where your work has purpose, your voice matters, and your growth is taken seriously. where bold ideas are welcomed, effort is noticed, and learning never stops. you won’t just clock in you’ll build skills, confidence, and a career alongside people who care deeply about what they do and who they do it with
if you’re looking for more than a job if you want to be part of something that feeds your future as much as it feeds our guests this is your sign
from bowl to soul, start your journey with wagamama and apply now
about this role
the bar + service manager oversees all guest facing operations, including the bar program, in a high volume pan asian restaurant. this role ensures strong hospitality, consistent beverage execution, smooth service flow, and effective team performance. the manager acts as the primary link between the dining room, bar, and kitchen to deliver a seamless and memorable guest experience while supporting financial and wagamama standards.
What you’ll do:
guest experience + service leadership
Deliver warm, energetic, and personable guest service while creating a welcoming Wagamama dining experience
engage with guests, manage feedback, and resolve issues promptly
monitor service flow and pacing to optimize guest experience and table turns
ensure service standards are consistently followed at every touchpoint
bar + beverage oversight
oversee all bar operations, including cleanliness, organization, and execution
ensure accurate recipes, proper presentation, and consistent portioning
train and develop bartenders on cocktails, beer, wine, sake, and juice offerings
support team upselling through strong knowledge of beverage pairings
monitor alcohol service to ensure legal and responsible service practices
manage bar inventory, ordering, costs and vendor relationships
track comps, discounts, voids, spills and bar reporting to ensure accuracy and accountability
team leadership + development
recruit, hire, train, and coach front of house staff
set performance expectations, provide regular feedback and corrective action
lead pre shift meetings to communicate priorities, menu updates, and beverage features
promote a culture of teamwork, accountability, and guest first service
operations + floor coordination
oversee daily front of house operations including seating flow + reservations
ensure staffing levels meet forecasted business needs across dining room + bar
coordinate with kitchen leadership to maintain pacing + resolve service bottlenecks
support menu knowledge, allergen awareness, and proper service styles across the team
may perform other duties as needed to support restaurant operations
financial performance + controls
manage labor to budget through scheduling + shift oversight.
drive revenue through strong service standards, upselling, and beverage program execution
support cost control by monitoring comps, voids, discounts, and beverage waste
compliance + standards
ensure compliance with health, safety, sanitation, and alcohol regulations
ensure the front of house and bar are clean, organized, and inspection ready
enforce company policies, procedures, and local/state labor laws
sanitation + food safety certification, local/state laws
administrative + reporting
assist with schedules, payroll, and operational reporting
track key performance indicators such as sales, labor %, beverage cost %, and guest satisfaction
oversee front of house and bar inventory and ordering needs
qualifications
2-5+ years of restaurant management experience, including bar oversight
strong knowledge of bar operations, beverage programs, and responsible alcohol service
demonstrated leadership + team development skills
financial acumen with experience managing labor + beverage cost controls
speak and understand english
strong communication, problem-solving, and organizational skills
physical + work environment + availability
ability to stand and walk for extended periods (potentially 10+ hours)
ability to lift and carry up to 25-40 lbs as needed
availability to work days, nights, weekends, and holidays in a fast-paced environment
depending on business needs, requires up to 55 hours per week
potential of 5% travel
