What Success Looks Like
This is a performance-driven leadership role with clear expectations and meaningful outcomes.
Success will be defined by your ability to:
- Achieve and exceed Association scorecard targets, including membership growth, program revenue, Net Promoter Score (NPS), and operating margin
- Lead a ~$1.8M operation, meeting or surpassing revenue goals while maintaining strong financial performance
- Drive Annual Giving Campaign growth to expand access and community impact
- Build and sustain a high-performing leadership team
- Ensure operational excellence across all program areas, delivering safe, high-quality experiences
Ultimately, success is measured not just in metrics—but in lives impacted, people served, and alignment with the YMCA’s mission of youth development, healthy living, and social responsibility.
What You Bring to the Role
Success in this role requires a strategic, hands-on leader who can execute, develop people, and deliver results.
Growth & Innovation Mindset
You bring the ability to expand membership and grow programs through creative, high-quality offerings that respond to evolving community needs.
Data-Driven Decision Making
You leverage data, member insights, and performance metrics to increase participation, improve program performance, and drive revenue growth.
People Development & Leadership
You have a proven track record of coaching and mentoring others, building future leaders, and fostering a culture of accountability, collaboration, and high performance.
Financial Acumen
You are confident managing budgets and achieving operating targets, ensuring strong financial stewardship and sustainability.
Relationship Building & Community Engagement
You excel at engaging community partners, volunteers, and advisory boards to strengthen the Y’s presence and expand its impact.
