Job Overview
Our client, a successful Document Management equipment distributor is seeking an experienced Corporate Customer Support Specialist ! ( NOTE : This Permanent position also offers Annual Bonus! )
Duties include:
* Responsible for maintaining strong relationships with corporate business customers nationwide .
* Will have daily opportunities to answer clients' varied questions about the products, software and services they've purchased. Find solutions to problems, ensuring complete satisfaction.
* Provide new product recommendations based on customers' equipment and specific needs.
* 2-3 years' experience in B2B Customer support is a Must -
* Use a CRM software system to track inbound and outbound calls
* Collaborate with your Technical Support & Equipment Sales Team.
***Starting Pay Rate : $25.00 / hour. Plus BONUS !
Excellent Benefits!!***
Pay: From $52,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
Ability to Commute:
- East Providence, RI 02914 (Required)
Work Location: In person
