Job Overview
We are seeking a highly organized and professional Front Desk Receptionist to join our team. This role is essential in providing excellent customer service and ensuring the smooth operation of our office. The ideal candidate will have experience in medical or dental office management, possess strong communication skills, and be proficient in various office management systems.
Duties
- Greet patients and visitors warmly and assist them with their inquiries.
- Manage patient check-in and check-out processes efficiently.
- Schedule appointments and maintain an organized calendar.
- Handle phone calls, emails, and correspondence with professionalism.
- Review documentation for accuracy and completeness.
- Maintain patient records in compliance with health information management standards.
- Utilize dental software
- Assist with coding and billing processes as needed.
- Ensure the front desk area is tidy and welcoming at all times.
- Collaborate with staff to ensure seamless patient flow.
Qualifications
- Previous experience in a medical or dental office setting is preferred.
- Strong knowledge of office management practices and procedures.
- Familiarity with health information management principles.
- Proficiency in using computer systems for documentation review and patient management.
- Excellent typing skills with attention to detail.
- Ability to handle sensitive information confidentially and professionally.
- A proactive approach to problem-solving and multitasking in a fast-paced environment.
Join us as a Front Desk Receptionist where your contributions will be valued, and you will play a key role in enhancing the patient experience.
Pay: From $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Vision insurance
Work Location: In person