Smile! We're Seeking a Friendly, Organized, and Experienced Bilingual Dental Receptionist Join Our Team as a Bilingual (English/Spanish) Dental Front Office Coordinator!
Are you passionate about creating an exceptional patient experience from the very first phone call? Do you thrive in a fast-paced dental environment and enjoy helping patients feel welcomed, informed, and cared for?
We are seeking an experienced, professional, and highly organized Dental Front Office Coordinator to join our growing team.
Position Requirements
- Minimum 3 years of dental front office experience (required)
- Fluent in both English and Spanish (required)
- Strong experience with dental insurance verification and eligibility
- Knowledge of dental terminology and administrative procedures
- Experience with Open Dental software is a plus
- Excellent communication and customer service skills
Key Responsibilities
- Manage and coordinate daily patient schedules to ensure smooth office flow
- Confirm, adjust, and optimize appointments to maximize provider productivity
- Verify dental insurance eligibility, benefits, frequencies, and coverage details
- Serve as the primary point of contact for patients by phone, text, email, and in person
- Support providers by maintaining productive and efficient schedules
- Assist patients with scheduling, treatment coordination, insurance questions, and general inquiries
- Handle cancellations, rescheduling requests, and urgent situations professionally
- Manage patient check-in, check-out, paperwork, and payment collection
- Maintain accurate patient records and ensure HIPAA compliance
- Deliver outstanding customer service and contribute to a positive patient experience
Qualifications
- Minimum 3 years of experience working in a dental office
- Strong understanding of dental insurance verification and benefits
- Professional phone etiquette and communication skills
- Highly organized, detail-oriented, and dependable
- Ability to multitask and remain calm under pressure
- Strong problem-solving abilities
- Positive attitude and team-oriented mindset
- Excellent work ethic, punctuality, and reliability
Why Join Us?
- Supportive and team-oriented work environment
- Ongoing training and professional development
- Opportunity for career growth
- Positive, family-oriented culture
- A workplace where your contributions are valued and appreciated
Ready to Join Our Team?
If you are passionate about patient care and believe you would be a great addition to our office, we would love to hear from you.
Please submit your resume to:
[email protected]
Pay: From $18.00 per hour
Work Location: In person
