Job Purpose
As a Lube Technician II, you'll contribute to our success by delivering exceptional preventive maintenance services. By engaging directly with customers, you'll serve as a trusted advisor, assessing their needs and performing maintenance to ensure their vehicles stay in peak condition and safe on the road.
Duties and Responsibilities
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Complete all required computer-based training and other on-the-job training within the required timeframe.
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Report for shift on time and dressed in proper uniform to include required Personal Protective Equipment (PPE), slip resistant shoes and good hygiene.
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Maintains clean and safe work environment including using all safety equipment and following all safety procedures.
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Greet all guests in a professional, pleasant manner.
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Attend store meetings, including monthly safety meetings.
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Additional duties as assigned.
Upper Bay duties that include but are not limited to:
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Guide guest’s vehicle into/out of the bay area.
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Ensure proper care is taken to help eliminate damage to guest’s vehicle (fender cover placement).
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Check and communicate initial oil level (by checking dipstick).
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Determine, communicate and physically verify correct oil filter application.
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Check and adjust all tires levels on vehicle to proper inflation.
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Check, communicate and fill necessary fluids (battery, powering steering, and washer fluid)-replace all caps.
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Add oil, start vehicle, check oil pressure gauge, check oil dipstick and show as confirmation to lower bay.
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Complete ancillary services requested by guest.
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Observe lower bay quality inspection as well as perform upper bay quality inspection.
Lower Bay duties that include but are not limited to:
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Complete under vehicle inspection.
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Remove oil drain plug, loosen and remove oil filter, wipe mounting plate and check filter spindle.
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Install new oil drain plug and new oil filter.
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Wipe fittings and lubricate.
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Check and fill gearboxes.
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Report under vehicle status to upper bay.
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Observe under carriage of vehicle once started to ensure no leaks.
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Perform lower bay quality inspection.
Qualifications
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Management experience preferred
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Automotive experience preferred
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Valid US driver’s license
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Excellent interpersonal and communication skills
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Succeeds in a team environment and works well with others
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Passion for customer service
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Passion for automotive repair and maintenance
Working Conditions
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Fast-paced environment.
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Intermittent pressure to produce under severe time constraints and deadlines.
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May be required to work beyond office hours and weekends from time to time.
Physical Requirements
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Must be able to stand on concrete or metal surfaces for extended periods of time.
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Lift and move inventory items, trashcans and other work-related items (up to 50 pounds).
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Must be able to: push, pull, pull up, bend at the knees and waist, twist body at the waist, raise and hold arms overhead, turn head-neck-shoulders as needed, grasp and hold tools and other items with hands, throughout the shift.
