Do you like a variety in your work and like working with the public? We are looking for a new team member to join our team working as a Customer Service Representative. In this role, you will be providing front desk services to Health Department clients. You will be preparing and gathering relevant paperwork and data to identify the requested need of the caller and providing rapid and accurate screening and referrals.
This position is located at our Southeast Public Health Center in Westmont, however, flexibility to travel to other centers, as needed, will be required. The hours of operation are Monday and Friday from 8:00 am to 4:30 pm, Tuesday, and Thursday from 8am to 7:00 pm. Rotating shifts required to cover middle or evening operating hours on a weekly basis.
The starting pay for this position is $15.77 per hour (Salary may increase depending on experience) PLUS full benefit package.
As a full-time DuPage County employee, you will be eligible for our full comprehensive benefit package which includes Affordable Health, Dental and Vision Insurance, 12 Paid Holidays per year, 12 Paid Vacation days, 12 weeks of paid parental leave, 5 paid personal days along with accrued paid sick time. This is also a pension eligible, IMRF Retirement Account position. We are also a qualifying employer under the Public Service Loan Forgiveness Program, and we offer Tuition Reimbursement and certification reimbursement.
If your passion is a desire to help others and to make a difference in people's lives, then apply today and join our team!
Some experience working in a human/social service-related field preferred, along with customer service experience. Bilingual applicants preferred but not required.
Must attend paid HR new hire orientation in Wheaton.
Equal Opportunity Employer
DuPage County Health Department is an equal-opportunity employer. We prohibit discrimination or harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
