Job Summary
We are seeking a dynamic and energetic Customer Service Representative to join our team! In this vital role, you will be the friendly face and helpful voice for our customers, ensuring their needs are met with enthusiasm and professionalism. Your proactive approach will help build strong relationships, resolve inquiries efficiently, and contribute to a positive experience that keeps our clients coming back.
Duties
- Greet customers in person at the front desk with a warm, professional demeanor
- Manage multi-line phone systems to handle incoming calls promptly and courteously
- Provide exceptional customer service by addressing questions, resolving issues, and offering solutions
- Perform data entry and maintain accurate records using Microsoft Office, Google Workspace, and other office tools
- Assist with clerical tasks such as filing, proofreading, and organizing documents to ensure smooth office operations
- Support administrative functions including calendar management, appointment scheduling, and basic bookkeeping using QuickBooks
- Maintain a clean and organized front desk area while demonstrating excellent phone etiquette and organizational skills
Skills
- Strong computer literacy with proficiency in Microsoft Office Suite, Google Workspace, and data entry skills
- Excellent organizational skills with the ability to multitask efficiently in a busy environment
- Previous office or administrative experience preferred
- Exceptional customer service skills with a friendly attitude and professional phone etiquette
Join us and become an essential part of a team dedicated to delivering outstanding customer support! This role offers valuable experience in office management, clerical work, and client relations—perfect for motivated individuals eager to grow their career.
Pay: Up to $19.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
