Receptionist (Bilingual English/Spanish Required)
The Mission of Boys & Girls Club of Stamford is to enable all youth to reach their full potential as productive, caring, and responsible citizens. We strive to empower our youth and provide a safe and supportive environment with caring adult professionals and volunteers.
Job Title: Receptionist
Reports to: Unit Director and Membership Director
Timing: Seeking to fill immediately
Compensation: $20 per hour, 401k with match available upon start.
Shifts Available: 8:00am to 1:30pm, Monday-Friday
Job Description:
Boys & Girls Club of Stamford seeks part-time bilingual receptionists who will provide administrative and customer service support to children, parents, and guests.
Primary responsibilities include, but are not limited to:
- Answering phones, taking messages, directing calls to appropriate staff
- Processing membership forms physically and digitally
- Accepting payments and recording details accurately
- Verifying documents according to a checklist
- All other duties as deemed appropriate.
Requirements and Skills:
- Must speak fluent English and Spanish, other languages a plus
- Prefer 2-3 years customer service, receptionist, or similar experience
- Working knowledge Microsoft Office, including Excel, strongly preferred
- Ability to multitask in a fast-paced environment and remain calm under pressure
- Work independently, solve problems, handle confidential information, and navigate sensitive situations.
- Excellent communication skills and ability to constructively collaborate with colleagues.
- Demonstrate initiative and savviness in cross-cultural competence, ability to value, work within, and interact with diverse and multiple perspectives.
- Ability to work effectively in our diverse community, including but not limited to diversity in race, ethnicity, gender identity, socio-economic status, ability/disability, belief, sexual orientation, and national origin.
- Must pass background check
Job Type: Part-time
Pay: $20.00 per hour
Benefits:
Education:
- High school or equivalent (Preferred)
Work Location: In person