At Kelso Building Services, we believe in empowering our team members with the tools, training, and support they need to succeed. You’ll be part of a company that values integrity, innovation, and customer satisfaction—and you’ll have the opportunity to grow your career in a dynamic and rewarding environment.
Position Overview
This person is the front line of KBS’s 24/7 remote monitoring and support services. This role is responsible for real-time monitoring of customer building automation and facility systems, responding to alarms, customer emails, and phone requests, and executing defined triage, escalation, and dispatch workflows in accordance with customer-specific policies.
This position is process-driven, detail-oriented, and mission-critical, serving as the first point of contact between customer facilities and KBS service delivery teams. Level 1 Operators focus on alarm qualification, communication, documentation, and execution of predefined remote service tasks, while building the foundational knowledge required for advancement within the Remote Operations organization.
Ready to Use Your HVAC Experience Without Destroying Your Body?
KBS is hiring experienced HVAC, BAS, and Facilities professionals for our new Digital Operations Center (DOC).
If you have years in:
- HVAC Service
- Building Automation
- Facility Operations
- Maintenance Engineering
- Critical Facilities
- Mechanical Systems
…this could be your next career move.
What You’ll Do
Instead of driving from site to site all night, you’ll work from our high-tech operations center helping monitor and support commercial building systems remotely.
You’ll assist with:
- HVAC alarms
- BAS monitoring
- Troubleshooting support
- Critical facility response
- Remote diagnostics
- Operational coordination
Available Shifts
Primarily hiring for:
- 6 PM – 6 AM coverage
- Evening and overnight shifts
- Weekend rotations
What Makes This Different
- Indoor operations environment
- Advanced technology
- Team-based atmosphere
- Growing smart buildings industry
- Opportunity to expand into cybersecurity, analytics, and digital operations
Great Fit For
- Senior HVAC techs
- BAS techs
- Facility operators
- Building engineers
- Retired military mechanical/electrical specialists
- Data center operators
- Service dispatchers with technical experience
Join the future of building operations with KBS.
Why Join KBS
- Be part of a nationally scalable Remote Operations and Digital Buildings platform
- Gain hands-on exposure to modern smart building technologies
- Structured training, certification, and career growth pathways
- Work in a mission-critical role supporting customer uptime and resilience
- Join a company committed to operational excellence, safety, and innovation
What You'll Get
- Competitive wages
- Comprehensive medical benefits
- PTO + 401K Match
