Description:
Team Support & Communication
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Master the visual-management tools used to assign and track “ready-to-ship” orders, prioritize work, and manage holds.
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Serve as the main liaison between the office and floor teams, translating daily priorities into actionable tasks aligned with the supervisor/manager’s strategic plan.
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Escalate complex issues to supervisors/managers for validation before moving orders into packaging or shipment phases.
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Coordinate cross-departmentally with other leads and supervisors to resolve roadblocks and prevent process breakdowns.
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Demonstrate strong multitasking abilities in a fast-paced environment.
Packaging Quality Assurance
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Possess thorough knowledge of packaging standards for parcel, combo, LTL, and FTL shipments.
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Identify and recommend packaging adjustments for special-needs shipments, such as custom units, high-value items, or oversized loads.
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Partner with supervisors/managers to develop strategies for handling non-standard shipments.
Training & Development
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Leverage on-the-job expertise to train staff across the parcel desk, combo station, and freight packaging areas.
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Stay current on procedural updates from supervisors/managers and effectively disseminate this information to the team.
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Proactively suggest process improvements and identify training needs.
Floater / Team Backfill
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Acquire comprehensive knowledge of all floor-level shipping roles.
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Flexibly backfill positions as needed to sustain daily operations and meet departmental goals.
Requirements:
- Minimum 2 years of experience in a comparable shipping or logistics role.
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Forklift certification or demonstrable forklift operation experience.
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Minimum 2 years of experience in a manufacturing setting.
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Strong verbal and written communication skills (email, in-person, and English proficiency).
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Proficiency with Microsoft Office applications, especially Outlook and Excel.
Salary Range
Schedule
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Monday-Thursday 7am –4:30pm | Friday 8am–12am
Benefits
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Health, dental, vision, and life insurance
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401(k)
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Paid time off
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Opportunities for advancement
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On-the-job training
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Employee assistance program (EAP)
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Employee discount program
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Employee referral program
Posting #EMWarehouse
