The Receptionist serves as the first point of contact for patients at Luxe Cosmetic Surgery and is responsible for creating a professional, welcoming, and efficient front-office experience. This role requires strong communication skills, attention to detail, organization, and the ability to manage multiple responsibilities in a fast-paced environment.
Responsibilities
- Greet and assist patients in a friendly and professional manner
- Answer incoming phone calls, text messages, and patient inquiries
- Schedule, confirm, and manage patient appointments
- Complete patient check-in and check-out
- Collect and accurately process patient payments
- Maintain accurate patient information and documentation
- Assist patients with completing required forms and paperwork
- Communicate appointment information and office policies clearly
- Maintain a clean, organized, and professional reception area
- Protect patient confidentiality and follow HIPAA requirements
- Communicate effectively with clinical and administrative staff
- Assist with general administrative and front-office duties as needed
Preferred Skills & Qualifications
- Excellent customer service and communication skills
- Professional, friendly, and dependable
- Strong organizational and multitasking abilities
- Excellent attention to detail
- Comfortable working in a busy, fast-paced environment
- Basic computer and scheduling software skills
- Ability to communicate professionally by phone, text, and in person
- Ability to maintain confidentiality and professionalism
- Reliable attendance and punctuality
- Medical office, receptionist, administrative, or customer service experience preferred
Pay: $15.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Do you have any experience working in an office setting?
Work Location: In person
