Description:
The Health Plans Manager supports the development, administration, promotion, and ongoing success of Kansas Farm Bureau’s health care member benefit programs. This role serves as a key liaison between members, agents, and internal teams, providing education, enrollment support, and exceptional customer service while advancing wellness initiatives and organizational objectives.
This position is a full-time remote position, preferably in the Northeast part of the state. Candidate must reside in Kansas. Moderate travel within the area will be required and a company vehicle provided.
Requirements:
- Promote and educate members on health care member benefits and healthy lifestyle choices through meetings, outreach efforts, and collaboration with Farm Bureau Financial Services (FBFS) agents.
-
Serve as the primary point of contact for members referred by FBFS agents, providing personalized guidance and support through the health plan selection and enrollment process.
-
Plan, coordinate, and execute events to promote health care member benefits and wellness initiatives, including attendance at trade shows, health fairs, and other events to increase program awareness.
-
Work cross-functionally with Kansas Farm Bureau (KFB), FBFS, Members Health Insurance Company (MHIC,) and other entities to ensure superior customer service, accurate claims processing and delivery of products to KFB members.
-
Market and promote Kansas Farm Bureau’s healthcare member benefit products to members, agents and external stakeholders.
-
Collaborate closely with the Director of KFB Health Plans and FBFS agents to align efforts with organizational priorities.
-
Ensure compliance with all applicable state and federal regulations.
-
Support the mission and strategic objectives of the organization through participation in other Agricultural Industry, American Farm Bureau Federation, and state or community service activities.
-
Train FBFS staff and KFB staff on necessary health care benefit systems.
-
Contribute to strategic initiatives and organizational goals through participation in committees, task forces, and industry events as assigned by leadership.
-
Perform other duties as assigned.
Qualifications
-
Bachelor’s degree in a related field or equivalent combination of education and experience.
-
5-7 years of experience in health benefits, insurance, program coordination, or a related area preferred.
-
Strong verbal and written communication skills.
-
Ability to build relationships and effectively engage diverse audiences.
-
Knowledge of health care regulations and insurance programs.
-
Strong problem-solving skills and attention to detail.
-
Ability to stay current on legislative and policy developments affecting health benefit programs.
-
Excellent organizational and time management skills with a proven ability to meet deadlines.
-
Valid driver's license and acceptable driving record (subject to a motor vehicle report).
-
Compliance with all organizational policies related to the use, care, and maintenance of an assigned vehicle.
Travel
-
Moderate travel required.
Authority
-
Recommend and support implementation of strategies, research, programs and campaigns that advance KFBs health care member benefit.
-
Operate within the annual division budget and provide input for planning and resource allocation as needed.
Relationships
-
Serve as a liaison between contractors, organizers, leadership and grassroots members with regards to all facets of programs and events.
-
Regular collaboration with the Director of KFB Health Plans, leadership and stakeholders to advance program initiatives.
-
Represents the organization in interactions with agricultural groups, members, community partners, and government officials.
Physical Requirements
Requires ability to operate voice telephone, computer, and other office equipment. Requires in-state and out-of-state travel. Must maintain a valid driver’s license. Other office activity includes: walking, standing, and sitting. Must be able to work outside of normal office hours. May require the ability to load and unload materials. Regular attendance (as defined by the Employee Handbook) is a function of the job.
