Job Overview
We are seeking a dynamic and enthusiastic Spanish-speaking Medical Front Desk Coordinator to join our healthcare team! In this vital role, you will be the first point of contact for our patients, providing exceptional customer service while managing administrative duties with precision and professionalism. Your energetic approach will help create a welcoming environment, ensuring smooth clinic operations and positive patient experiences. This paid position offers an exciting opportunity to contribute to healthcare delivery while honing your skills in medical administration, health information management, and patient communication.
Responsibilities
- Greet and assist patients with warmth and professionalism, ensuring a positive first impression.
- Verify insurance coverage, perform insurance eligibility checks, and conduct insurance verification using systems like Epic, Meditech, Athenahealth, or Dentrix.
- Schedule appointments efficiently using medical scheduling software; manage multi-line phone systems with excellent phone etiquette.
- Collect patient information accurately, review medical records, and update electronic health records.
- Facilitate patient intake processes, including documentation review and data entry with high typing accuracy (10 key typing).
- Handle billing and collections activities related to medical services, ensuring compliance with HIPAA and other confidentiality policies.
- Maintain organized filing of medical records, manage health records , and ensure all documentation aligns with clinical confidentiality policies.
- Support office management tasks such as filing, data entry, and managing office supplies to keep the front desk running smoothly.
Requirements
- Bilingual fluency in Spanish and English is essential for effective communication with diverse patient populations.
- Prior experience working in a medical office environment or clinic setting is highly preferred.
- Strong knowledge of medical terminology, CPT coding, ICD-9/10 coding, ICD coding standards, and health insurance processes including Medicare preferred but not required.
- Excellent customer service skills with the ability to handle multi-line phone systems professionally and courteously.
- Proficiency in Microsoft Office Suite (Word, Excel) for documentation and administrative support tasks.
- Demonstrated ability to maintain clinical confidentiality while managing sensitive patient information preferred.
- Strong organizational skills with attention to detail in filing, documentation review, and data entry tasks.
- Ability to work efficiently in a fast-paced environment while providing outstanding patient service.
Join us as a Spanish-speaking Medical Front Desk Coordinator where your energy and dedication will make a meaningful difference in our patients’ healthcare journey! This role offers an engaging work environment dedicated to supporting your professional growth in medical administration while delivering exceptional care to our community.
Pay: $14.00 - $17.00 per hour
Benefits:
- Dental insurance
- Dependent health insurance coverage
- Employee discount
- Health insurance
- Opportunities for advancement
- Paid time off
- Paid training
- Professional development assistance
Work Location: In person
