Major Responsibilities:
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Verifies positive patient identification to ensure patient safety. Assesses patient reactions to specimen procurement.
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Performs venipuncture and collects other specimens from newborn, pediatric, and adult patients according to established protocol. Obtains medical assistance when judged necessary.
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Obtains specimens according to priority and scheduled draw times. Ensures completion of specimen collection functions according to protocol. Ensures that specimens are properly labeled and suitable for testing.
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Performs limited testing under Clinical Laboratory Improvement Amendments (CLIA), 1988 guidelines according to established policies and procedures.
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Answers and screens telephone calls. Assists with inventory and maintains supplies and/or equipment. Provides assistance in support of Billing and other business functions.
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Accepts specimens from a variety of internal and external customers. Receives and sorts specimens. Packages and tracks specimens for transport.
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Orders and verifies test requests. Documents appropriate information for quality assurance/improvement according to established protocol. Runs quality control checks. Takes appropriate action to notify providers of stat, critical and other abnormal results as defined by policy and procedure.
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Performs laboratory result entry in the computer system.
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Performs internal and external proficiency testing in the same manner as patient samples. Reviews various pending and management reports. Generates and distributes reports.
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Instructs employees and students in phlebotomy, data entry and specimen processing functions.
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Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.
Education Required:
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High school diploma or equivalent
Experience Required:
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1 year phlebotomy experience, preferred
Knowledge, Skills & Abilities Required:
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Demonstrates knowledge and experience in phlebotomy or related laboratory function.
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Basic computer skills including experience using computer software applications.
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Keyboarding and typing skills.
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Excellent verbal and written communication skills. Good listening skills.
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Ability to work in a fast paced environment and to handle multiple tasks simultaneously.
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Demonstrated customer service skills to interface effectively with physicians, patients, visitors, and other healthcare employees.
Physical Requirements and Working Conditions:
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Operates all equipment necessary to perform the job.
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Frequently lifts up to 10 lbs. Occasionally lifts up to 50 lbs.
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Must be able to sit, stand, walk and bend the majority of the workday.
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May be exposed to mechanical, electrical, chemical, radioactive and/or infectious agents.
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Will be exposed to human blood and body fluids.
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Must wear appropriate lab coat, gloves, gowns and eye and face protection as needed.
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Must be able to handle stressful situations in a calm and professional manner.
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
