Create Meaningful Connections at Every Event
We believe every interaction is an opportunity to make a lasting impression. We're looking for a Customer Support Associate - Events to join our team in San Diego, CA. In this role, you'll engage with customers at community events and promotional locations, providing knowledgeable support, answering questions, and creating positive experiences from start to finish.
Whether you're launching your career or looking to expand your customer service skills, we'll provide the training, mentorship, and opportunities to help you succeed.
Daily Responsibilities of a Customer Support Associate - Events
- Welcome event attendees with a friendly, professional, and approachable attitude.
- Engage customers in meaningful conversations to understand their needs and provide helpful solutions.
- Explain available products, services, and promotional offers with confidence and accuracy.
- Assist customers through the enrollment process while ensuring a smooth and positive experience.
- Answer questions, resolve concerns, and deliver exceptional customer support throughout every interaction.
- Accurately complete customer information and maintain attention to detail during event activities.
- Collaborate with teammates to achieve daily goals while contributing to an energetic and supportive event environment.
What We're Looking For in a Customer Support Associate - Events
- High school diploma or equivalent required.
- Excellent verbal communication skills with the ability to build trust and connect with a variety of customers.
- Customer-first mindset with a genuine enthusiasm for creating positive, memorable interactions.
- Thrives in dynamic, high-energy environments where no two days are the same.
- Reliable, coachable, and driven to continuously develop new skills and take on greater responsibility.
- Works well within a team while confidently taking ownership of individual tasks and goals.
Why Join Us?
- Comprehensive hands-on mentorship
- Weekly pay plus performance incentives
- Leadership development and professional growth programs
- Supportive, collaborative, and team-oriented culture
- Valuable experience in customer engagement, communication, and event marketing
Grow with a Team That Invests in You
We're committed to helping our team members build rewarding careers through continuous learning, real-world experience, and opportunities to advance. If you enjoy connecting with people, thrive in a team environment, and are ready to grow professionally, we'd love to meet you.
Pay: $900.00 - $1,300.00 per week
Benefits:
- 401(k)
- Professional development assistance
Work Location: In person
