Restaurant Manager – Ben's Pizza | Florida Mall Food Court (Orlando)
Overview
Ben's Pizza is looking for a motivated, hands-on Restaurant Manager to lead our Florida Mall Food Court location in Orlando, FL. This is an excellent opportunity for a passionate hospitality professional who thrives in a fast-paced, high-volume environment and enjoys developing teams, delivering outstanding guest experiences, and driving operational excellence.
As the Restaurant Manager, you will oversee all daily restaurant operations, including team leadership, food quality, labor management, inventory control, guest satisfaction, and financial performance. You will be responsible for building a positive team culture while ensuring every guest receives exceptional service and every pizza meets our quality standards.
If you are an energetic leader who leads by example, enjoys coaching others, and takes pride in running an organized and profitable restaurant, we'd love to meet you.
Responsibilities
- Lead all day-to-day restaurant operations to ensure efficient service, food quality, cleanliness, and operational excellence.
- Recruit, hire, train, coach, and develop a high-performing team focused on exceptional guest service.
- Create and manage employee schedules while maintaining labor costs and staffing levels appropriate for business demands.
- Maintain the highest standards of food safety, sanitation, and compliance with local health regulations.
- Monitor inventory, place product orders, control food costs, and minimize waste.
- Oversee cash handling, daily deposits, and restaurant reporting using the Toast POS system.
- Analyze sales, labor, food cost, and operating expenses to achieve financial goals.
- Ensure all opening, closing, and shift procedures are completed accurately and consistently.
- Resolve guest concerns professionally while creating memorable customer experiences.
- Maintain a clean, organized, and welcoming restaurant that reflects the Ben's Pizza brand.
- Lead by example by working alongside the team during busy service periods.
- Foster a positive, accountable, and team-oriented work environment.
Qualifications
- Minimum of 2 years of restaurant management experience in a quick-service, fast-casual, or high-volume restaurant.
- Previous pizza restaurant experience is a plus but not required.
- Strong leadership skills with a proven ability to motivate, coach, and develop teams.
- Experience managing labor costs, food costs, inventory, and restaurant profitability.
- Familiarity with POS systems (Toast experience is a plus).
- Strong understanding of food safety, sanitation, and health department standards.
- Excellent communication, organization, and problem-solving skills.
- Ability to multitask and remain calm in a fast-paced environment.
- Flexible schedule, including evenings, weekends, and holidays.
- Ability to stand for extended periods and lift up to 50 pounds.
What We Offer
- Competitive salary based on experience
- Performance-based bonus opportunities
- Career growth opportunities within a growing multi-location restaurant company
- Supportive leadership team
- Positive, fast-paced work environment
At Ben's Pizza, we believe our people are the foundation of our success. If you're passionate about hospitality, enjoy leading teams, and want to grow your career with a company that values excellence, we'd love to hear from you.
Pay: From $50,000.00 per year
Benefits:
Experience:
- Pizza Maker: 2 years (Required)
Work Location: In person
