Esperanza Shelter is seeking an experienced Director of Counseling Services to oversee our counseling programs and provide clinical supervision to licensed staff. As our Director of Counseling Services, you'll be instrumental in ensuring the delivery of trauma-informed services while managing our therapeutic programs.
At Esperanza Shelter, HOPE drives everything we do. For 50 years, we've provided the Santa Fe community with secure shelter, counseling, advocacy, and comprehensive services for those affected by domestic violence. Through prevention education, therapy, life skills training, and group support, we create an environment where survivors can rebuild their lives with dignity and compassion.
We offer an incredible benefits package designed to support your well-being. You start accruing generous paid time off on your first day and enjoy 12 paid holidays annually, including your birthday! We invest in our team's health with comprehensive medical, dental, and vision coverage.
Position: Director of Counseling Services
Location: Santa Fe, New Mexico
Supervisors: VP of Client Services
FLSA Status: Exempt
POSITION SUMMARY
The Director of Counseling Services is responsible for providing oversight of counseling, support groups, and the supervision of licensed staff, ensuring that services are trauma-informed and delivered in alignment with agency standards, funding requirements, and best practices.
DUTIES AND RESPONSIBILITIES
- Works collaboratively with the VP of Client Services, Leadership Team, and employees to educate staff on best practices for providing trauma-informed services.
- Oversees and manages the psychoeducational group program and curriculum.
- Provides counseling supervision to employees and interns.
- Monitors program activities to ensure alignment with proposed services, that objectives are met, and that staff remain on track to meet program goals.
- Provides and conducts ongoing training and support for employees.
- Develops and maintains community partnerships and contributes to community consultations and/or collaborations.
- Identifies best practices and ensures staff remains in compliance, ensuring services and programs are implemented in accordance with city, state, federal, public, and private contract and funding source requirements, goals, objectives, outcomes, and practices.
- Analyzes participant satisfaction and program effectiveness.
- Participates in organizational meetings, as well as educational and training opportunities.
- Conducts participant intake and assessments, as needed.
- Provides individual therapy sessions to assigned participants as needed.
- Oversees the implementation of daily operating procedures, safety protocols, and administrative functions for the counseling team.
- Ensures staff provide ethical and professional services to all clients at all times.
- Performs other duties as needed.
MINIMUM QUALIFICATIONS
- Master's degree in Social Work, Counseling, Human Services, Psychology, or a related field, or a combination of relevant education and experience totaling six to eight years.
- Must possess a valid, current, and active New Mexico license as an LMSW, LMHC, LISW, or LPCC.
- In addition to the above, three to five years of progressive mid- to senior-level management and supervisory experience are required, preferably in a nonprofit setting.
PREFERRED ATTRIBUTES
- Ability to work independently and as part of a team.
- Dependable with excellent work ethics
- Positive attitude and leadership attributes
- Self-awareness and the ability to apply emotional intelligence
- Patience, ability to cooperate, and actively listen
COMPETENCIES
- Excellent time management skills.
- Excellent problem-solving, analytical, and critical thinking skills.
- Excellent written and verbal communication skills.
- Excellent interpersonal and leadership skills.
- Proficient in MS Office Suite and general computer skills.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear, and use hands and fingers to operate a computer and telephone keyboard, and to reach.
- Specific vision abilities required by this job include close vision requirements due to computer work.
- Light to moderate lifting is required.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those the employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Moderate noise (i.e., business office with computers, phone, and printers, light traffic).
- Ability to work in a confined area.
- Ability to sit at a computer terminal for an extended period.
Pay: $75,000.00 - $90,000.00 per year
Benefits:
- 403(b)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
