Maximus is hiring a Transition, Readiness and Change Management Director. U.S. citizenship is required. Candidates must possess an active U.S. Government Secret security clearance or be eligible to obtain and maintain a Secret security clearance as required for contract performance. This position is pending upon contract award. Why Maximus? * Flexibility That Fits Your Life - Work/life balance support with flexibility designed to meet your personal and professional needs. * Robust Health & Insurance Benefits - Choose from a variety of Medical, Dental, Vision, and Prescription plans, plus a partially funded HSA. You’ll also have access to Life Insurance and discounts on Auto, Home, Renters, and Pet Insurance. * Build Your Financial Future - Take advantage of our 401(k) Retirement Savings Plan with Company Match to help you plan for what's ahead. * Generous Time Away From Work - Recharge with PTO, paid holidays, extended sick leave, and Short and Long Term Disability coverage. * Wellness Beyond the Workplace - Access resources that support your physical, emotional, and financial well-being through our Employee Assistance Program (EAP). * Recognition That Matters - Celebrate achievements and recognize colleagues through our employee recognition platform. * Invest in Your Growth - Continue your education and professional development with Tuition Reimbursement opportunities. * Employee Discounts & Perks - Enjoy exclusive savings, special offers, and additional employee-only benefits. * Wellness Programs & Resources - Explore a variety of programs and tools designed to support your overall health and wellness. * Career Development Opportunities - Enhance your skills through training programs, workshops, conferences, and ongoing learning opportunities. * Licensure & Certification Support - Maximus covers the costs associated with renewing required licenses and certifications.
Essential Duties and Responsibilities: - Manage overall operations and performance of assigned contracts including P&L, quality and compliance with all terms and conditions along with preparing and analyzing regular performance reports. - Manage all aspects of the customer relationship for assigned contracts ensuring effective and efficient communication along with addressing and resolving customer complaints. - Provide leadership and direct supervision to assigned employees, including setting goals, monitoring work performance, coaching and evaluating results to ensure that objectives are met. - Manage continual process improvement by monitoring, refining, and optimizing workflow and processes with the goal of continuously improving overall effectiveness (efficiency, productivity, and quality). - Create an entrepreneurial work environment by involvement in developing and hiring superior talent and instilling a culture of accountability, measurability, and discipline without undue bureaucracy. - Interpret policies, procedures, and goals of the company for subordinates. - Participate in the development and monitoring of the operational budget related to assigned contracts. - Work collaboratively and effectively with IT to ensure that product and service applications and technologies are optimized for contract compliance, productivity, and quality performance. - Maintain primary responsibility for ensuring customer satisfaction, resolving compliance issues, and accountability for profit & loss with assigned contracts and lines of business. - Act as the primary point of contact for state officials and other outside contacts for the assigned contract. - Direct and control the activities of a broad functional area through several department managers within the company. - Has overall control of planning, staffing, budgeting, managing expense priorities, and recommending and implementing changes to methods. - Work on complex issues where analysis of situations or data requires an in-depth knowledge of the company. - Participate in corporate development of methods, techniques and evaluation criteria for projects, programs, and people. - Ensure budgets and schedules meet corporate requirements. - Regularly interact with executives and/or major customers. - Interactions frequently involve special skills, such as negotiating with customers or management or attempting to influence senior level leaders regarding matters of significance to the organization.
- Bachelor's degree in relevant field of study. - 10+ years of relevant professional experience required.
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