Synensys is seeking a highly motivated Systems Engineer with Human Factors Specialization to lead and support system safety, quality improvement, and operational efficiency initiatives across high-risk organizations. The ideal candidate will have a strong background in systems engineering, human factors, and process improvement, with experience in healthcare and other high-risk environments.
Essential Functions
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Lead human factors and systems engineering projects to improve safetycritical workflows and environments.
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Conduct contextual inquiries, interviews, and onsite observations with frontline staff to identify workflow risks and user pain points.
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Perform datadriven analyses (qualitative and quantitative) to identify and implement systematic solutions focused on safety, quality, and loss prevention.
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Translate findings into actionable (re)design recommendations, safety constraints, and controls, collaborating with multidisciplinary teams for implementation.
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Mentor and train staff in Human Factors & Ergonomics (HFE) principles, including developing templates and facilitating knowledgesharing sessions.
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Support and advance the integration of Systems Engineering, Human Factors, and Systems Thinking methodologies across the organization.
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Lead or participate in Root Cause Analyses (RCAs), apply systems safety and human factors approaches to identify causal factors and recommend improvements.
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Collaborate with operational and administrative teams to design and implement safety initiatives.
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Develop and maintain Communities of Practice (CoP) focused on safety and effectiveness.
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Present findings and recommendations to executive leadership, project sponsors, and other stakeholders.
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Master’s degree in Industrial and Systems Engineering, Human Factors, or a related field (Healthcare emphasis preferred).
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Bachelor’s degree in Biological Sciences or related discipline.
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Certification in Lean Six Sigma (Green Belt or higher) and/or Quality Management Fundamentals.
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Experience with systems safety analysis methods (STAMP, STPA, CAST, SEIPS, HFACS) and process improvement tools (FMEA, Journey Mapping, Service Blueprints).
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Proficiency with Epic EHR, Visio, Miro, Lucid, Python, SPSS, and Github.
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Strong skills in change management, risk management, and crossfunctional leadership.
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Excellent communication and presentation skills; ability to engage with staff at all levels.
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Experience onboarding, managing, or mentoring interns or junior staff is a plus.
Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
This position requires the ability to obtain and maintain a U.S. government security clearance. As a result, U.S. Citizenship is required.
We offer a comprehensive benefits package, including medical, dental, and vision insurance; company-paid life insurance; short- and long-term disability coverage; paid time off; 10 paid company holidays; and a 401(k) plan with company matching contributions.
Synensys is a veteran-owned small business providing consulting, learning, and analytical services to healthcare organizations to improve patient safety, team performance, and other key organizational performance outcomes. Our team is multi-disciplinary, representing extensive experience in medicine, nursing, management, instructional design, customer service, engineering, and information technology.
We have partnered with over 500 healthcare organizations in 14 countries including government, military health, public and private hospitals, clinics, and office-based practices.
Synensys was founded to address safety and quality gaps in high-risk industries such as Healthcare, Aviation, and Defense. These gaps or hazards lead to financial losses, serious injury, loss of organizational reputation, and even death. Our founder, Dr. Stephen Powell, experienced the death of his father in 2002 due to a preventable medical error. He quickly realized that his family’s loss was not unique or an isolated incident. Preventable patient harm and death due to medical errors became the third leading cause of death in the U.S. Dr. Powell believed we could do better, and 20 years later, Synensys has helped over 500 high-risk organizations in the U.S. and 11 other countries achieve better outcomes through the development of safer systems and operators.
