Job Summary
Join our dynamic team as a Retail Sales Associate (Brand Ambassador), where your enthusiasm and communication skills will shine! In this energetic role, you will be the face of our brand, engaging with customers and creating memorable experiences that inspire loyalty. Your kindness & enthusiasm will drive brand awareness and foster a vibrant community presence. This role is responsible for delivering an exceptional, welcoming customer experience while maintaining a clean, organized, and visually appealing sales environment.
Associates serve as brand ambassadors by demonstrating professionalism, positivity, and strong customer service skills aligned with our company values. We strive to create a positive, memorable experience for every guest by fostering a culture of kindness, respect, and attentiveness in every interaction.
This is not a traditional retail role.
We are hiring high-energy, confident performers who can actively engage customers, demonstrate products and drive sales in a fast-paced, high-traffic environment.
You must be comfortable:
- Speaking to strangers all day
- Leading conversations (not waiting for customers)
- Demonstrating products with energy and confidence
- Creating a fun, memorable experience that converts to sales
This role requires proactive customer engagement and may not be suitable for individuals who prefer minimal customer interaction.
What You’ll Be Responsible For
Customer Engagement & Sales
- Actively approach and engage customers (no standing and waiting)
- Deliver a scripted product demonstration with energy and clarity
- Guide customers through purchase decisions confidently
- Upsell and increase average order value through interaction
Brand Performance
- Represent the brand with high energy, positivity, and professionalism
- Create an exciting, welcoming environment that attracts attention
- Demonstrate enthusiasm and a service-oriented mindset in all interactions
Operations
- Process transactions accurately and efficiently
- Maintain full stock and clean displays at all times
- Follow opening/closing procedures and operational standards
Non-Negotiable Requirements
- Strong verbal communication skills
- Confident speaking to new people continuously
- Ability to actively engage customers and communicate in an enthusiastic, customer-facing environment
- Ability to memorize and perform a sales script
- Reliable, punctual, and accountable
- Maintain a consistently polished, stage-ready appearance that aligns with brand presentation standards, following company dress code and grooming guidelines applied in accordance with applicable laws.
MANDATORY AUDITION PROCESS
All candidates must complete a live audition as part of the hiring process.
Auditions are brief, standardized assessments of communication and sales skills and do not involve performing productive work.
You will be required to:
- Memorize a short script
- Perform it live in front of a manager
- Demonstrate confidence, energy, and customer engagement ability
The audition is a standardized evaluation of skills directly related to job performance.
Candidates who do not meet audition expectations will not be selected for employment.
We are an equal opportunity employer and are committed to creating an inclusive environment for all employees. We consider all applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other protected characteristic under applicable federal, state, or local laws.
Pay: $18.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
