Are you an experienced professional looking for new opportunities to further your career? The South Carolina Office of Resilience is seeking a hardworking and dependable candidate just like you to apply!
This will be a temporary, six (6) months position.
The Special Project Coordinator provides advanced evaluation, analysis, direction, and planning services in a broad functional area of the agency and serves as a senior level resource to agency leadership. Is responsible for evaluating organizational structure, training, internal operations, and administrative management of the disaster case management program. This senior-level role is critical in supporting the Chief Resilience Officer, the Executive Staff, and the DCM Department Director by ensuring effective internal coordination, managing internal resources, compliance, and the strategic implementation of operational program policies. The Special Project Coordinator directly contributes to the overall effectiveness and efficiency of the disaster case management efforts, enabling disaster case management personnel to provide optimal support to individuals and communities affected by disasters. The job duties include but are not limited to the following:
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Performs research to understand the purpose, mission, and goals of the disaster case management (DCM) department and programs.
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Conducts analysis of the DCM program mission, operations, roles, processes, and procedures to look for opportunities to improve efficiency, effectiveness, and productivity. Conducts focused analysis of the Income Verification and Housing Eligibility processes.
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Conducts analysis of interdepartmental workflow and organizational designs.
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Summarizes analysis and findings to make specific recommendations to the Chief Resilience Officer and Executive Staff on the internal operational processes of the Disaster Case Management program, ensuring alignment with the agency and division's strategic objectives and goals.
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Conducts analysis on and make recommendations to Disaster Recovery Reserve Corps (DRRC) and DCM training.
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Conduct analysis on and develop recommendations to improve internal policies and procedures related to disaster case management operations.
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Ensure changes to internal DCM policies, procedures and operations are clearly communicated and adhered to by all department and program personnel.
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Ensures internal program compliance with federal, state, and local regulations, including FEMA guidelines, grant requirements, and organizational policies.
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Conducts research on critical, confidential, and often highly sensitive matters which may result in recommendations for statutory or policy modifications.
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Coordinates internally between disaster case managers, administrative support staff, and program management, ensuring clear communication, defined roles, and smooth operational workflows.
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Provides strategic input and support to the DCM Department and DCM Program Directors; assisting with internal strategic planning, problem-solving, and decision-making processes.
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Monitors internal performance metrics, prepares comprehensive internal reports, and provides analysis to the DCM Department Director, Chief Resilience Officer and Executive Staff of ongoing program execution.
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Maintains clear and consistent internal communications.
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Provides regular progress reports and recommendations to the Chief Resilience Officer, Executive Staff, and the DCM Department Director.
- A bachelor's degree and relevant experience related to evaluating organizational effectiveness and making recommendations to improve processes and procedures to maximize productivity.
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Professional experience in analyzing organizational structures, their effectiveness, and providing recommendations to improve operations.
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Professional experience in evaluating the effectiveness of training.
ADDITIONAL REQUIREMENTS:
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Knowledge of SCOR's mission, programs, and objectives. Knowledge of disaster case management. Knowledge of management principles. Knowledge of an agency's organizational structure, particularly the Disaster Case Management (DCM) Department.
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Knowledge of organizational structures and effectiveness. Ability to analyze organizational structures and determine where improvements can be made to increase effectiveness and efficiency in processes and procedures.
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Ability to evaluate training and make recommendations to improve effectiveness. Knowledge of laws, regulations, policies and procedures relevant to state employment. Ability to exercise judgment and discretion.
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Ability to establish and maintain effective working relationships. Ability to summarize analysis findings into actionable recommendations for agency leadership.
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Ability to interpret and apply laws, regulations, policies and procedures. Ability to prepare presentations and reports. Ability to communicate effectively in verbal, written, and presentation formats.
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Must have and maintain a valid driver’s license.
Applicants indicating college credit or degree(s) on the application will be required to bring a copy of college transcript to the interview. A copy of the transcript may also be uploaded as an attachment to the application, if required by the hiring department or if desired by the applicant. Please note that some areas of the Agency may require an official, certified copy of the transcript prior to hiring or within a specific timeframe required by that area, after hiring. Failure to produce an official, certified transcript may result in not being hired or termination.
- A master's degree or doctoral degree is preferred.
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Experience with disaster case management is preferred
The Office of Resilience is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy childbirth or related medical conditions, including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.
Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
