PURPOSE OF THE JOB
The Digital Banking & Payments Administrator plays a pivotal role in supporting the operational and compliance needs of our Digital Banking & Payments team. This position ensures accurate reporting, secure system access, and efficient administrative workflows across multiple banking platforms.
MAIN DUTIES OF THE JOB
Reporting & Metrics
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Compile and present department productivity and product usage statistics.
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Perform quarterly reporting for card networks and review invoices for billing accuracy.
Risk Management & Compliance
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Ensure adherence to banking regulations, internal controls, and compliance standards (Reg E, Reg Z, PCI DSS, FFIEC, etc.).
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Support risk assessments, audits, and gap analyses; maintain audit readiness and support regulatory examinations.
Process Improvement & Optimization
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Identify opportunities for process automation, workflow optimization, and system enhancements.
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Develop and revise department procedures and intranet resources to reflect best practices and regulatory changes.
Incident Management & Response
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Assist with the development and testing of the Business Continuity and Disaster Recovery Plan.
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Provide support for critical functions during actual disaster recovery efforts to ensure continuity of critical digital banking functions.
Access & Permissions
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Administer user access and permissions for banking applications.
Additional Responsibilities
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Address support and research requests via phone, email, and service request systems.
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Assist with the completion of initiatives and projects that support the Digital Banking strategic vision, including bank integration projects.
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Perform additional tasks as needed.
WHAT WILL YOU NEED TO SUCCEED
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Bachelor’s degree in finance, Business Administration, or a related field, preferred
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Minimum of 1-2 years in banking or digital banking and payments operations.
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Basic knowledge of banking regulations.
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Strong analytical, communication, and problem-solving skills.
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Ability to work independently and manage multiple priorities in a fast-paced environment.
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Ability to use good judgement and be discrete with confidential information.
HOME BANK IS AN EQUAL OPPORTUNITY EMPLOYER
GOOD CREDIT IS A MUST
CREDIT REPORT IS REQUIRED FOR EMPLOYMENT
