About the Company
MedVantage is a Utah-based provider of durable medical equipment (DME), serving patients and healthcare partners nationwide for more than a decade. The company specializes in post-operative recovery solutions, including cold therapy systems, orthopedic bracing, and DVT prevention products, and works closely with ambulatory surgery centers (ASCs) and physician clinics across the country.
About the Role
Here at our Gallatin, Tennessee office, we’re looking for a full-time, dependable, detail-oriented Administrative Assistant to support our team and keep our office running smoothly. This is a hands-on, variety-filled role for someone who thrives on wearing multiple hats. One hour you may be processing returns, the next scheduling a patient rental, running an errand, or coordinating a repair. If you’re organized, professional, and genuinely enjoy keeping operations running efficiently, we’d encourage you to apply.
This is an opportunity to be a meaningful contributor to a company with a growing team that improves patients’ care nationwide.
What You’ll Do
Operation Support
- Handle correspondence, filing, and general administrative tasks with discretion
- Coordinate with the corporate office in Utah on shared tasks
- Provide direct administrative support to the local team, including calendar management and scheduling
- Run regular errands and deliveries for the team. These can range from quick stops to multi-hour trips.
- Assist in coordinating company events, meetings, and travel arrangements
Patient Scheduling & Rentals
- Contact patients by phone to schedule equipment rentals and returns
- Coordinate in-person patient deliveries
- Maintain accurate rental records and follow up on outstanding returns
Office Operations & Facilities
- Assist in Claims Cycle Management
- Perform occasional stocking of office supplies
- Keep the office tidy and presentable
- Process and sanitize returned DME rental equipment
What We’re Looking For
Required
- Reliable personal vehicle, valid driver’s license, and clean driving record (you’ll be driving regularly for errands and occasional deliveries; mileage reimbursed at the federal rate)
- Ability to pass a background check
- Strong attention to detail and reliability with sensitive information
- Excellent phone presence and written communication skills
- Comfort handling both PHI (HIPAA-protected information) and confidential executive matters with discretion
- Willingness to spend portions of the workday off-site running errands
Preferred
- Prior experience in a medical or healthcare setting
- Customer service or scheduling experience
Who You Are
- A self-starter who takes ownership without needing close supervision
- Genuinely helpful: comfortable with the full range of tasks, from bookkeeping to picking up the executive’s dry cleaning
- Trustworthy with sensitive financial, medical, and personal information
- Calm under pressure and able to switch contexts throughout the day
- Eager to learn and grow within a small, collaborative team
- You don’t mind getting out of the office. In fact, you prefer the variety.
Compensation & Benefits
Pay: $21.00–$23.00 per hour, depending on experience
Benefits include:
- Paid time off, plus paid holidays
- Paid lunch breaks
- Mileage reimbursement at the federal rate for work-related driving
Paid hands-on training and opportunities to grow within the company
Pay: $21.00 - $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Work Location: In person
