Life Psychiatric Clinic is looking for a dependable, compassionate, and highly organized Front Desk / Patient Services Coordinator to join our team.
This is an important role within our clinic. Our front desk team is often the first point of contact for our patients and plays a big part in keeping the clinic running smoothly. The right person will be someone who genuinely cares about patients, takes pride in doing their job well, and understands that competency and compassion are equally important.
You don't need to have everything figured out on day one. Previous medical office experience is preferred but not required. We are willing to train the right person who is a quick learner, comfortable with technology, and willing to take initiative and learn.
What You'll Do
- Greet patients and provide a friendly, professional first impression
- Check patients in and out
- Answer phones and respond to patient questions
- Schedule and reschedule appointments
- Verify insurance and benefits
- Collect copays, balances, and other payments
- Handle patient messages and communicate information appropriately
- Process referrals and assist with prior authorizations
- Communicate with pharmacies and other outside offices as needed
- Manage medical records, scanning, uploading, and other documentation
- Assist providers with administrative needs
- Help maintain an organized, welcoming front office and waiting area
- Work closely with the providers and other staff to keep daily operations running smoothly
- Protect patient privacy and maintain confidentiality
- Take on additional administrative responsibilities as needed
What We're Looking For
The ideal candidate is:
- Dependable and follows through on responsibilities
- Friendly and compassionate with patients and coworkers
- Highly organized and detail-oriented
- Comfortable with computers and technology — strong computer proficiency is very important
- A quick learner who is willing to learn new systems and processes
- Able to think critically and problem-solve independently
- Calm and professional when things get busy or unexpected situations arise
- A strong team player who communicates well and works collaboratively
- Comfortable multitasking while maintaining accuracy
- Someone who takes pride in their work and consistently gives their best effort
Experience
Previous experience in a medical office, healthcare, or behavioral health setting is preferred but not required.
We are more interested in finding someone who is competent, compassionate, dependable, and willing to learn than someone who simply has years of experience.
Our Clinic
Life Psychiatric Clinic is a collaborative and engaging outpatient psychiatric practice in Edmond, OK. Our team includes three providers and a small support staff, and we value communication, teamwork, and providing compassionate, high-quality care to our patients.
We are looking for someone who is dependable, takes pride in their work, and genuinely cares about patients and the success of the team. Competency and compassion are equally important to us, and we want someone who is willing to learn, contribute, and give their best effort each day.
Schedule & Compensation
- Full-time, Monday–Friday
- 8:00 AM–5:00 PM
- No evenings or weekends
- $17-20/hour, depending on experience
- Benefits available
- Approved-color scrubs required
- Immediate opening — start as soon as possible
If you are dependable, compassionate, organized, comfortable with technology, and looking for a position where your work genuinely matters, we'd love to hear from you.
Apply today to join the Life Psychiatric Clinic team.
Pay: $17.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- On-the-job training
- Paid time off
- Uniform allowance
Work Location: In person
