Overview
We are seeking a energetic and friendly Front Desk Receptionist to be the welcoming face of our organization. This role is vital in creating a positive first impression for visitors and clients while ensuring smooth daily operations within the office environment to provide a comfortable patient experience. The ideal candidate will be detail oriented, highly organized, and possess excellent communication skills, ready to handle multiple responsibilities with enthusiasm and professionalism.
Duties
- Greet visitors warmly and professionally, ensuring they feel welcomed and attended to promptly.
- Manage phone calls efficiently, directing calls accurately and courteously.
- Handle incoming correspondence, emails, and inquiries with clarity and professionalism.
- Manage schedule for various exam types to allow for comfortable flow of patient management.
- Confirm insurance information, checking eligibility for services or materials, calculating copays and payments.
- Support staff and patients in material orders, manage organization of stock supplies.
- Provide exceptional customer support by addressing questions, resolving concerns, and ensuring a positive experience for all clients and visitors.
Skills
- Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel).
- Excellent organizational skills with the ability to multitask effectively in a fast-paced environment.
- Previous office or clerical experience is preferred; experience in medical or dental reception is a plus. General medical knowledge is helpful but not necessary.
- Knowledge of phone systems, phone etiquette, and professional communication standards.
- Comfortable math skills and balancing of bill totals, making change for checkouts.
- Experience with insurance verification, billing, and processes a huge benefit.
Pay: $15.00 - $19.00 per hour
Benefits:
- Employee discount
- Paid time off
- Vision insurance
Work Location: In person
