JOB
Bargaining Unit: Local 21 - Supervisory Management Why join the Contra Costa County Library Department?The Library Department has nearly 300 employees serving 26 communities throughout Contra Costa County. Its mission is to “Bring People and Ideas Together.” The Library seeks to enrich lives by delivering a consistent, high quality, and inviting experience at all points of contact. The Library is an innovative, entrepreneurial, and dynamic civic institution that is committed to providing exceptional services to its communities. The library assumes critical roles in making the communities strong, equitable, resilient, and progressive. The primary objective of the library is to promote personal and community engagement through literacy and reading. It has implemented several programs to ensure easy, equitable access to library services for all. Some travel to library locations may be necessary. The incumbent may occasionally have to work outside normal business hours. After the probationary period, there will be an opportunity for some remote work.The Library Department at is currently seeking to fill one (1) vacancy in the Information Systems Programmer and Analyst II classification that is part of the Virtual Library Team.About the Virtual Library Team The Virtual Library Team supports the library’s suite of software applications used by both public library patrons and staff. Their work spans backend systems and patron facing tools, including the library website, circulation software, and other core applications essential to daily library and office operations. The Team provides support for patron facing staff, the Collection Management Department (including elibrary resources and online databases), and the Circulation team, and offers direct user assistance to both internal and external customers. They collaborate closely with the Automation (IT) Team and Library Administration, and work directly with software vendors to troubleshoot issues, maintain system performance, and explore new software and emerging technologies to enhance library services. We are looking for someone who: Is detail-oriented and has strong organizational and communication skillsHas demonstrated history supporting a SQL database environmentHas a strong understanding of data analysis and report building skillsIs passionate about customer service, including technical support, issue resolution, and application enhancements Enjoys working in an open team environment with a high level of activityHas experience in enterprise software installation, troubleshooting, and maintenanceIdeally, has experience with Integrated Library Systems (ILS) or Library Management Systems (LMS) Is a self-starter that can work with minimal supervisionWhat you will typically be responsible for: Supporting and maintaining a SQL database system – including performing installations/upgrades/data migrations of SQL database and maintaining secure vendor connections for import/export of dataCreating custom reports, reporting dashboards, and statistical analyses for multiple departments. Maintaining these systems Maintaining an asset management system and up to date data entry for departmental purchasesAdministrating enterprise systemsSupporting and maintaining existing custom programs for various work units and coding new programs as neededEnsuring that software systems are updated to comply with revised Federal, State, and local government policies, including user accessibility requirements that guide program operations and system implementation. Creating and maintaining batch files and scripts to build efficiency in software installs and upgradesMay provide desktop support and perform hardware and software installations Creating documentation and training materials, as well as leading trainingA few reasons you might love this job: You will be working with staff who are passionate about their roles in supporting the Library and its many innovative programsYou will be working with a team who enjoys working together and appreciates sharing ideas and discovering new ways to accomplish tasksYou will have an opportunity to collaborate with staff in other departments while working on different projectsYou will experience a variety of day-to-day activities that create new opportunities to learnYou will have remote work options that may be available periodicallyA few challenges you might face in this job: You will be working in an open office environment that can be busy and noisy at timesYou may be required to perform some after-hours work to complete updates outside of library open hoursCompetencies Required: Analyzing & Interpreting Data: Drawing meaning and conclusions from quantitative or qualitative dataDelivering Results: Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risksInnovative Problem Solving: Identifying and analyzing problems in order to propose new ways to do businessReading Comprehension: Understanding and using written informationProfessional & Technical Expertise: Applying technical subject matter to the jobDisplaying Ownership and Accountability: Holding self and others accountable for measurable high-quality, timely, and cost-effective resultsOral Communication: Engaging effectively in dialogueWriting: Communicating effectively in writingBuilding & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationshipsCustomer Focus: Attending to the needs and expectations of customersInvolving Others (Engaging Teams): Engaging others for input, contribution, and shared responsibility for outcomesTeamwork: Collaborating with others to achieve shared goalsTo read the complete job description, please click here.The eligible list established from this recruitment may be used to fill future openings for up to six (6) months.
SUPPLEMENTAL INFORMATION
Application Filing: All applicants must apply online at https://www.governmentjobs.com/careers/contracosta and submit the information as indicated on the job announcement by the final filing date.Application Evaluation: Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of the examination.Training and Experience Evaluation: Consists of an evaluation of each candidate's relevant education, training and/or experience as presented on the application and supplemental questionnaire. (Weighted 100%)The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.For recruitment specific questions, please contact Angelica Tran at
[email protected]. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORYAfter you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKERAll Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.EQUAL EMPLOYMENT OPPORTUNITYIt is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.
