Join our team at Bumpus Harley Davidson in Memphis TN as a Harley-Davidson Motorcycle Service Technician and keep the legend rolling.
We are looking for an experienced, skilled, passionate, and detail-oriented Motorcycle Service Technician to join our busy dealership service department. In this role, you will diagnose, repair, and customize iconic Harley-Davidson motorcycles while ensuring the highest standards of safety and customer satisfaction. Whether it is routine maintenance or complex engine overhauls, your precision work will directly impact our riders' experiences on the open road.
Job Responsibilities
- Perform Diagnostics: Troubleshoot complex electrical, mechanical, and fuel system issues using factory diagnostic tools.
- Execute Repairs: Complete engine, drivetrain, suspension, brake, and transmission overhauls to factory specifications.
- Routine Maintenance: Conduct scheduled maintenance, including oil changes, tire replacements, and multi-point safety inspections.
- Customization Work: Install official parts, accessories, and performance upgrades to customize bikes for guests.
- Manage Workflow: Maintain clean, detailed records of work orders and communicate job delays or extra repair needs to Service Advisors.
- Quality Assurance: Test-ride motorcycles to verify repair quality and ensure all safety standards are met before customer delivery.
- Shop Upkeep: Keep your designated workspace clean, organized, and compliant with safety regulations.
Qualifications & Skills
- Experience: Minimum of 1–2 years of professional motorcycle or powersports technician experience (Harley-Davidson dealership experience preferred).
- Education: Completion of a motorcycle training program (such as MMI or UTI) or equivalent factory training is a major plus.
- Certifications: Current Harley-Davidson University (HDU) certifications are highly valued.
- License: Valid driver’s license with a clean record and a motorcycle endorsement.
- Tools: Ownership of a complete set of standard professional technician hand tools.
- Physical Fitness: Ability to safely lift, push, and balance heavy motorcycles weighing up to 800 lbs onto service lifts.
- Screening: Ability to pass a mandatory pre-employment background check and drug screening.
What We Offer
- Competitive Compensation: Performance-based pay structures matching your experience level.
- Comprehensive Benefits: Medical, dental, and vision insurance, plus short-term and long-term disability options.
- Retirement: 401(k) plan with company matching contributions.
- Paid Time Off: Generous PTO and paid holidays.
- Paid Training: Paid ongoing education and manufacturer certifications through Harley-Davidson.
- Perks: Employee discounts.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Relocation assistance
- Vision insurance
People with a criminal record are encouraged to apply
Application Question(s):
- How many years of paid Harley Davidson Technician experience do you have?
License/Certification:
- Driver's License (Required)
- Motorcycle License (Required)
Work Location: In person
