StoreFit is an EMS boutique fitness studio in Boca Raton, part of an international franchise network. We offer personalized 20-minute EMS training sessions, one-to-one with a certified trainer, by appointment only.
The role
We are looking for a bilingual person to manage incoming leads and take care of our clients. You will be the first point of contact for anyone interested in StoreFit: you answer, you inform, and you book their first session.
Responsibilities
- Contact and follow up on new leads by phone and message
- Book and confirm appointments, and handle rescheduling
- Answer emails and messages from WhatsApp, SMS and social media
- Provide information and assistance about our services
- Keep the CRM and the calendar up to date
- Report to the manager any request needing attention
Requirements
- Fluent English, spoken and written
- Good command of Spanish, spoken and written — both languages are used daily with our clients
- Comfortable on the phone, organized and reliable
- Experience in customer service, front desk, sales or call center is a plus
- Must be 18 or older and authorized to work in the U.S.
How to apply
Apply through Indeed with your resume.
StoreFit USA, Inc. is an equal opportunity employer.
Pay: $18.00 - $40.00 per hour
Benefits:
Work Location: In person
