Job Title: Rental Coordinator
California Rent A Car, a fast-paced and rapidly growing company, is seeking a highly motivated, enthusiastic, and detail oriented person for a full-time position as a Rental Coordinator. This position works with some of the best commercial, television and film production companies in Los Angeles, along with catering and event companies.
JOB SUMMARY:
Provide friendly, personalized and efficient service to both our corporate accounts and the general public. Work in a fast-paced environment that relies on teamwork and strong, collaborative communication skill set.
RESPONSIBILITIES:
- Scheduling rentals in an efficient manner that maximize the fleet utilization.
- Coordinating deliveries and pick-ups with excellent teamwork communication.
- Prepare rental and return documents accurately and completely. Disclose rates, additional charges, rental terms and conditions, and obtain proper customer signatures.
- Organizing corporate account information in a systematic format.
- Invoicing agreements (opening and closing rental contract) accurately and promptly.
- Be knowledgeable on vehicle fleet and be able to provide any additional information necessary regarding option and/or additional services offered.
- Answer phones and respond to emails in a friendly and prompt manner.
- Assist customers by effectively responding to or resolving customer service issues.
- Maintain a professional appearance in both personal dress and office cleanliness.
- Perform other customer related duties to ensure our service exceeds customer expectations.
- Analyze and contact customers about vehicles that are out beyond their expected return date.
- Perform other duties as assigned by management.
REQUIREMENTS:
· AA degree or 4 years relevant experience
· Excellent verbal and written communication
· Extremely high energy level and great at multi-tasking
· Attention to detail and organized
· Must be able to work weekends
· Must be at least 21 years old and have a clean driving records (no DUI, reckless driving or any other serious driving offenses in the last 5 years)
COMPANY BENEFITS:
· Competitive pay
· Medical, Dental, and Vision insurances for full-time employees after 60 days of employment
· 401-K participation for employees after 1 year of employment
Pay Scales: $26-$29 per hour
Pay: $27.00 - $29.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
License/Certification:
Work Location: In person
