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Position Summary
The Consumer & Commercial Real Estate Loan Processor/Closer is responsible for coordinating and processing real estate loans from application through post-closing, including loan modifications. This role supports both consumer (TRID/HELOC) and commercial real estate lending by ensuring accurate documentation, regulatory compliance, and efficient communication between loan officers, borrowers, attorneys, and third-party vendors. The ideal candidate is a proactive, self-directed professional who takes initiative and can operate with minimal supervision.
Key Responsibilities
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Establish and maintain loan files, including system setup, documentation tracking, and checklist management
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Prepare loan applications, commitment letters, and supporting documentation for loan officers
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Order and coordinate third-party services, including appraisals, flood determinations, and title work
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Review appraisals, title, and other due diligence items for completeness and route for appropriate approval
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Obtain and verify required insurance coverage, including hazard and flood insurance
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Prepare and deliver closing instructions; coordinate all aspects of loan closings with attorneys and other parties
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Communicate proactively with loan officers, borrowers, attorneys, and vendors to ensure timely and accurate processing and closing
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Assemble and review complete loan packages prior to closing
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Coordinate loan funding, including preparation and execution of wire transfers
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Process and track applicable loan fees (e.g., appraisal, flood certification, origination fees)
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Manage subordinations, including document preparation, review, and coordination with external parties
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Process loan modifications, including preparation of modification agreements, coordination of execution, verification of terms, and ensuring accurate system updates and document retention
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Conduct post-closing review of loan files for accuracy and completeness; resolve exceptions and deficiencies
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Perform post-closing functions, including loan boarding and data input into core systems
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Scan, upload, and maintain loan documentation within loan origination and imaging systems
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Maintain accurate borrower and loan data, including Customer Identification Program (CIP) information and system records
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Contribute to department-wide or cross-functional projects beyond core responsibilities noted above as assigned
Qualifications
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Experience in consumer and/or commercial real estate loan processing preferred
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Working knowledge of TRID, real estate closing processes, and loan documentation requirements
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Familiarity with loan modifications, subordinations, and post-closing procedures
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Strong attention to detail and organizational skills
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Ability to manage multiple loans and deadlines simultaneously
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Effective communication and coordination skills
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Experience with loan origination and core banking systems (e.g., Fiserv) preferred
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Candidate should be committed to remaining with the department long-term and becoming an integral member of the Loan Operations team
Key Competencies
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Strong quality control and attention to detail
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Effective time management and prioritization
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Proactive follow-up and problem-solving abilities
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Ability to work collaboratively across departments and with external partners
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Commitment to accuracy, compliance, and operational efficiency
