Job Title: Administrative Assistant
Are you looking for an opportunity to combine your customer service skills, organization and compassion to support an employee-owned organization? We are looking for an individual to bring their administrative skills and empathy to our newest retail location. If this sounds like what you’re looking for in a new career, Luken Memorials, A Sunburst Memorials Store would love to talk to you!
Company Intro:
Sunburst Memorials has been in business since 1917 and is a part of the Scipi family of companies. Sunburst serves families throughout the Midwest with retail operations in MN, MI, IA, NE, WI, and SD. We believe that our values and conducting business the Scipi way, has led us to growing our business to over 20 retail stores across the Midwest. We are a 100% employee-owned organization based in Central MN, employing 250 team members across the Midwest and Canada.
This position is located at our newly acquired Luken Memorials store in Yankton, SD. Yankton sits along the Missouri River and blends historic character, waterfront recreation, and Midwestern hospitality! Yankton is home to wonderful attractions such as the Lewis & Clark Recreation Area, the Dakota Territorial Museum & Mead Museum, the Meridian Bridge, and Yankton Riverboat Days!
Position Description:
As the Administrative Assistant, you are responsible for assisting the store team to successfully operate a memorial store. The ideal candidate is a compassionate team player with exceptional customer service and organizational skills. If you fit this description, Apply Today!
This position has a hourly wage range of $18 - $23 based on experience.
This position is eligible for an annual, discretionary bonus.
This position will remain posted until filled with resume review ongoing.
Essential Functions
- Client Service & Records Support: deliver a welcoming showroom experience by assisting visitors and managing phone/email inquiries, while maintaining a clean, organized facility and ensuring accurate customer and cemetery records
- Community Outreach & Memorial Sales Support: generate and nurture prospects through letters, leads, and community events while supporting the Memorial Consultant in guiding families through memorial selection, design, and purchase
- Cemetery Relations & Scheduling Support: Coordinate memorial order fulfillment by managing relationships with cemetery sextons, caretakers, and lettering teams, including scheduling memorial settings with all parties and occasional travel to cemeteries as needed
- Professional Development & Company Culture: travel to St. Cloud for required training and annual sales meetings while consistently upholding and demonstrating company values
Top Benefits or Perks:
As a team member at Sunburst Memorials, you’ll enjoy:
- A path to ownership in the company through our Employee Stock Ownership Plan (ESOP)
- Comprehensive benefits package, including health, vision and dental insurance and a Health Savings Account (HSA) option with a generous company contribution
- Employer paid short-term and long-term disability coverage
- Paid holidays and paid time off
- A collaborative environment where we believe that laughter and fun bond us together
Required Experience:
- High School Diploma or equivalent
- Valid driver’s license with clean driving record
Preferred Experience:
- 1-3 years customer service
- An understanding of funeral home, granite or retail store operations
- Pre-Employment Requirements
- Pre-employment physical and drug screen prior to hire
- Completion of technology testing and background check
- Ability to travel to St. Cloud, MN for training and annual sales meetings
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or genetic information.
We provide reasonable accommodations to qualified individuals with disabilities as required by the Americans with Disabilities Act (ADA).
