Wayne Memorial Community Health Centers creates and sustains healthy rural communities by providing accessible, high quality medical, dental, and behavioral health care for all, while recognizing and addressing other factors that influence health outcomes.
Greeting customers in-person and handling in-bound and out-bound phone calls
Assisting patients needs by creating a safe environment
Scheduling visits and documenting appointment details accurately and appropriately
Reviewing and capturing patients’ insurance cards, driver’s license, and other applicable information in accordance with procedures, as well as completing patient registration and appropriate consents
Completing registration along with annual forms
Handling all documentation and patients records in the Electronic Health Record (EHR) system
Reporting to appropriate clinical team members on patients’ questions and care
Scheduling follow-up appointments and completing return orders
Facilitate scheduling of appointments with other providers to include, but not limited to testing facilities, hospitals, specialists, etc.
Monitor and coordinate daily schedules, verifying appointments, contacting patients, and filling scheduling gaps
Scanning all reports, records, and other documents in patients chart using an appropriate and confidential manner
Maintains petty cash log and ensure logs are delivered to the billing department as directed
Maintains familiarity with financial assistance programs as applicable
Checks correspondence and messages daily
Other duties as assigned
