The Council on Foreign Relations is seeking a Senior Help Desk Technician to join a collaborative technology team. In this role, you will serve as a key resource for CFR staff, delivering tier 2 technical support across computer systems, software applications, mobile devices, and the Microsoft Teams Phone system. You will also play an integral part in supporting institutional meetings and functions, managing the physical relocation and connection of workstations and networking equipment, and overseeing the configuration and repair of computer and networking equipment.
This full-time position is based in CFR’s New York City or Washington D.C. office, at least three days per week. Tuesdays, Wednesdays, and Thursdays are considered institutional anchor days where all staff are required to be onsite. Effective Monday, September 14, 2026, CFR employees will be based on-site at least four days per week. CFR’s remote working schedule is subject to change.