Job Summary
We are seeking compassionate and dependable individuals to serve as Emergency Shelter Back-up/Relief staff. This role provides critical support in a residential or community-based setting, ensuring the safety, well-being, and comfort of residents during scheduled or unforeseen staffing shortages. The position offers an opportunity to make a meaningful difference in the lives of individuals who are survivors of Domestic Violence
PRIMARY DUTIES AND RESPONSIBILITIES
Hotline Crisis Line:
· Answer the crisis line in a compassionate and professional manner
· Provide over-the-phone crisis intervention and counseling, safety planning, intakes for emergency shelter, and appropriate referrals to community resources.
· Assist with safety planning and brainstorming available options
· Accurately obtain and record survivor demographic information for use in identifying the service and geographic needs of callers.
· Stay abreast of community resources and coordinated community responses.
Shelter Participant Supportive Services:
· Provides, as needed, crisis counseling
· Assist with entries and exits of shelter participants
· Assist with participant exits, room cleaning, and set up.
· Performs additional duties and special projects as assigned.
· Ensure adherence to HIPPA requirements, privacy laws, and contract compliance specific to domestic violence victims.
Shelter Maintenance
· Assures health and safety standards are maintained according to all public health orders.
· Assist with organization of the storages and donations.
· Follows and implements security, safety, and health procedures, including all public health emergency guidelines, and agency/department policies and procedures.
This position is ideal for caring professionals committed to providing high-quality support in challenging environments. Candidates should demonstrate adaptability, empathy, and a strong sense of responsibility to ensure the safety and dignity of all residents served.
Pay: $21.00 per hour
Work Location: In person
