About Us
KM Collaborative is a growing virtual behavioral health practice dedicated to providing compassionate, culturally responsive mental health care. We're looking for an organized, detail-oriented Administrative Assistant to join our remote team and help support our clients and clinicians.
Responsibilities
- Complete insurance Verification of Benefits (VOB) prior to appointments
- Answer and return client phone calls
- Respond to client emails and general correspondence
- Schedule, reschedule, and cancel appointments
- Communicate professionally with insurance companies and clients
- Maintain accurate documentation within our Electronic Health Record (EHR)
- Assist with additional administrative tasks as needed
Qualifications
- Experience working in a behavioral health or medical practice required
- Experience completing insurance Verification of Benefits (VOB) strongly preferred
- Excellent phone, email, and customer service skills
- Strong attention to detail and organizational skills
- Comfortable working independently in a fully remote environment
- Experience with EHR systems (TherapyNotes preferred)
- Spanish-speaking preferred, but not required
What We're Looking For
We're seeking someone who is:
- Reliable and dependable
- Warm, compassionate, and professional with clients
- Highly organized and proactive
- Comfortable managing multiple priorities
- A strong communicator who enjoys working as part of a collaborative team
Schedule
- Part-time
- Flexible weekday hours (approximately 15–25 hours per week)
If you're passionate about supporting mental health care behind the scenes and enjoy helping clients have a positive experience, we'd love to hear from you!
Pay: $15.00 - $17.00 per hour
Benefits:
- Flexible schedule
- Professional development assistance
- Referral program
- Work from home
Application Question(s):
- Do you have experience checking health insurance benefits for patients?
Work Location: Remote
