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Initiate the surgery scheduling process by conducting phone interviews with patients to update chart information and clinical history.
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Provide patient education as needed.
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Assist with scheduling C-sections and other minor surgical procedures.
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Track pre-admission testing, surgery clearances, and orders; manage the surgery task list.
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Communicate effectively with providers and staff, and follow up on messages sent to providers and/or staff.
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Triage incoming calls to the department, addressing patient concerns as appropriate or routing them to the relevant personnel.
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Schedule appointments according to the provider’s instructions and preferences.
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Reschedule surgical cases as necessary and adjust providers' schedules to reflect changes.
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Document all relevant information in the Electronic Medical Record (EMR).
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Perform other miscellaneous clerical and clinical duties as assigned.
